SYMON Communications, Inc. Acquires SYMON Europe, Ltd. to Unify and Strengthen Global Presence

Business Wire, March 27, 2000

Business Editors

HOUSTON--(BUSINESS WIRE)--March 27, 2000

SYMON Europe Ltd. is Now a Wholly Owned Subsidiary of SYMON

Communications, Inc.; Creating a Closer Relationship and Improved

International Coverage

SYMON Communications, Inc., an industry leader specializing in real-time communications, messaging systems and alerting solutions for over 15 years, today announced the acquisition of SYMON Europe, Ltd., which has functioned as its agent in the U.K. and Europe for the past seven years. Specific terms of the agreement were not disclosed.

SYMON Communications, Inc. is a provider of comprehensive visual alerting systems with products installed in over 2,000 call centers, network control centers, help desks and data centers. SYMON's products provide for the collection, delivery, and visual display of a wide variety of real-time information critical to successful customer relationship management (CRM) processes. SYMON has been at the forefront of this technology since the company's inception in 1984.

SYMON Europe, Ltd. has been a productive sales and support organization in the European market and this beneficial acquisition will increase its resources and services to respond to the growing SYMON customer base throughout the UK and Europe. The company has an install base of several hundred customers in call centers, help desks, and IT Command Centers.

"This purchase will solidify our corporate presence and strengthen our ability to serve the international market," said Nelson Smelker, Vice President of Sales, International. "We will now be able to focus even greater attention and resources on Europe and our customers there, as well as pursue new opportunities," he added.

"The European call center market is experiencing rapid growth, and SYMON's award winning technology can be a key success factor," said Jeremy Gardner, Managing Director of SYMON Communications, Ltd. "We will now be able to provide more services and address global customer needs," he added.

SYMON Communications, Ltd. still maintains offices at Burnhill Business Centre, Ironstone House, Burrell Row, Beckenham, Kent BR3 1AT and can be reached at 020-8249-6305. Additional information can be found at www.symon.co.uk.

About SYMON Communications, Inc.:

SYMON Communications, Inc. is a privately held, Houston-based company specializing in monitoring and alerting software and display boards. The company's family of products include SYMON2000, SYMON View Plus, SYMON Express and NetBrite, the industry's only IP connected LED wallboards. Additional information can be found at www.symon.com.

SYMON, SYMON2000, SYMON View Plus, SYMON Express and NetBrite are trademarks of SYMON Communications, Inc. All other trademarks mentioned herein are the sole property of their respective owners.

EDITORS' NOTE: In the trademark name SYMON2000, the 2000 should be superscripted.