Open Text and KPNQwest Announce Agreement to Provide ASP Services; Livelink to be Offered to More Than 100,000 Businesses

Business Wire, March 29, 2000

Business/Technology Editors

LONDON--(BUSINESS WIRE)--MARCH 29, 2000

Open Text(TM) Corporation (NASDAQ:OTEX, TSE:OTC), the leading provider of collaborative intranet, extranet and e-business applications, and KPNQwest (NASDAQ & ASE:KQIP), the leading pan-European data-communications company created from a joint venture between Qwest Communications International Inc. and KPN Telecom BV, announced today, at the ASP Summit (www.asp-summit.com) conference in London, a joint services agreement that heralds the advent of a major Application Service Provider (ASP) offering for European businesses. The signed joint services agreement (JSA) provides Open Text's Livelink(R) collaborative software through KPNQwest's pan-European macro-capacity fibre-optic network and European CyberCentres.

KPNQwest has twelve European CyberCentres and is in the process of constructing mega-CyberCentres of over 10,000 square metres - the equivalent of two football pitches - close to key business centres in Europe. These CyberCentres are built on KPNQwest's high-capacity fibre-optic EuroRings network, which delivers the high-speed broadband bandwidth required to run sophisticated business-to-business applications, such as Livelink. Livelink is a true Web-based and open-architecture application, ideal for the ASP model, ensuring rapid deployment and easy access to its full functionality through a standard Web browser.

KPNQwest and Open Text will jointly market and brand the hosted Livelink solution to KPNQwest's installed customer base of more than 100,000 businesses. This service will also be offered to the Open Text installed customer base in Europe, which exceeds one million users. By opting for an ASP model, KPNQwest and Open Text will be uniquely positioned to deliver fast, cost-effective and efficient collaborative software solutions to a broader customer base,

especially in the SME sector.

"Open Text is pleased to partner with KPNQwest to pursue the area of ASP offered software," says John Shackleton, President of Open Text. "We believe this is an important new channel for Open Text to broaden its reach to a larger part of the business-to-business market by making Livelink accessible to small and medium sized businesses. This announcement with KPNQwest is the realisation of the ASP strategy Open Text has been developing over the past six months."

"Our agreement with Open Text marks an opening salvo in the way we believe that quality software solutions will be delivered to European businesses. Our joint offering, underpinned by the massive bandwidth of our EuroRings network and the secure environment of KPNQwest CyberCentres, makes a compelling proposition for businesses as they intensify the use of the Internet to conduct their business," said Jack McMaster, President and CEO of KPNQwest.

In an ASP model, software is hosted in the secure environment of a CyberCentre with access to the bandwidth necessary for fast, efficient business-to-business and corporate communications. Users access the software via secure broadband connections or via the public Internet.

KPNQwest customers will also have access to use myLivelink(TM), the customisable interface to Livelink which provides a collaborative (c-commerce) information portal that can unite its hosted application services. This will give KPNQwest customers a view into multiple information sources including Livelink, and will allow them to personalise the interface to meet their individual requirements

About Livelink

Livelink is a highly scaleable platform for the development of intranets, extranets and e-communities. Its richly-featured enterprise services include document management, virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple business processes, Livelink delivers true dynamic collaboration between individuals, organizations, and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser.

About KPNQwest

KPNQwest is a leading facilities-based, pan-European provider of data-centric Internet protocol-based services to business customers. It is deploying a technologically advanced fibre-optic network connecting 46 cities throughout Europe, enabling the company to provide a broad range of high-speed, high-quality data-centric Internet protocol-based services and other advanced telecommunications services. The company is the one of the largest business ISPs in Europe with operations in 14 countries. KPNQwest has 12 CyberCentres(TM) and plans a further 6 mega-CyberCentres(TM), of which two are extensions of existing CyberCentres(TM), on its high-capacity fibre-optic network to provide web-hosting, application sharing and telehousing services. Website: www.kpnqwest.com