Artisoft and MediaCom Partner to Deliver New Least Cost Routing Solution; Small- to Medium-Sized Businesses Can Achieve Significant Cost Savings on Their Phone Bills

Business Wire, March 7, 2000

Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--March 7, 2000

Artisoft(R), Inc. (NASDAQ: ASFT) and MediaCom today announced the availability of a new least cost routing (LCR) solution that allows small- to medium-sized businesses (SMBs) and corporate branch offices to lower their phone bills by automatically obtaining inexpensive rates on every call placed. Artisoft has integrated TeleVantage(R) 3.0, the company's open, standards-based software PBX, with MediaCom's LCR software. This solution is available through Artisoft's exclusive network of value-added resellers.

Using MediaCom's LCR technology, TeleVantage automatically selects a low-cost rate for every long-distance phone call - whether it is an interstate, long-distance, local toll or international call. Based on the date, time, origin and destination of the call, TeleVantage dynamically compares different rates and places the call over a low-cost carrier, saving businesses up to 66 percent on their phone bills. Unlike traditional LCR approaches, MediaCom continuously updates the rate information, ensuring that TeleVantage customers stay up-to-date without needing to make any changes to their system.

"We have been using TeleVantage with MediaCom's LCR technology and are very pleased with its performance," said Jim Kerr, president of Team ITG, a value-added reseller of converged voice and data solutions. "TeleVantage automatically finds the best rates for any call during any time of day, which saves us the time it takes to choose a long distance provider. Best of all, we have achieved significant savings on our long-distance phone bills in the first month alone."

TeleVantage provides intelligent call management, ACD functionality, IP Telephony, Web browser capability and messaging features for up to 96 trunk lines and 264 extensions. It is a flexible, upgradable software solution that operates on Windows NT systems and uses off-the-shelf computer, wiring and telephony hardware. When synchronized with networked desktop PCs, TeleVantage enables PC users to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

"We are very pleased to partner with Artisoft to deliver LCR service to TeleVantage customers," said Frank Trimboli, vice president of sales for MediaCom. "TeleVantage 3.0 is a best-of-breed software-PBX and the logical choice for integration with our LCR technology. Together, we provide users with an additional way to save money with their phone system."

"TeleVantage's ability to easily integrate with leading technologies like MediaCom demonstrates the value and flexibility of an open, standards-based telephone system," said Steve Manson, senior vice president and general manager of Artisoft. "We will continue to pursue additional technologies to integrate with TeleVantage, in order to provide our customers with the most advanced phone system available."

TeleVantage 3.0 is now available for purchase exclusively through Artisoft's network of value-added-resellers (VARs).

About Artisoft

Artisoft, Inc. (NASDAQ: ASFT) of Cambridge, Mass., is a recognized leader in providing easy-to-use, affordable computer telephony and communications software solutions for small- to medium-size businesses. Artisoft's innovative software products have received more than 100 industry awards including "Product of the Year", "Best of Show" and "Editors' Choice" by PC Magazine, VARBusiness, Computer Telephony Magazine and CTI Magazine among others. The company distributes its products in more than 100 countries around the world. For more information, please call Artisoft at 800-914-9985 or visit http://www.artisoft.com.

About MediaCom

MediaCom Telesystems Inc., the leading provider of least cost routing computer telephony products, services and applications, is a privately held company located in Burlington, Massachusetts. Founded in 1995 by a team of telecom industry veterans and pioneers of the computer-telephony industry, the company's mission is to bring easy-to-use products and services that eliminate the confusion of the phone industry and take the guess work out of getting the best phone rates to the small business, home office and residential markets. MediaCom can be found on the World Wide Web at http://www.phonemiser.com or call 888-843-6473.

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