Symantec Boosts Remote Support Capabilities With pcAnywhere Plus for Tivoli Enterprise

Business Wire, May 24, 2000

Business Editors/High-Tech Writers

CUPERTINO, Calif.--(BUSINESS WIRE)--May 24, 2000

System Administrators, Help Desk Personnel Benefit from Speed and

Reliability of pcAnywhere

Symantec Corp. (Nasdaq:SYMC) today announced pcAnywhere plus for Tivoli Enterprise, a product that will boost remote support capabilities for Tivoli system administrators and help desk personnel. pcAnywhere is currently the preferred product choice of IT professionals worldwide for remote troubleshooting and helpdesk support.

"Symantec is dedicated to providing enterprise administrators with management tools that support system operations and enhance productivity," said Gail Hamilton, senior vice president, Enterprise Solutions Division, Symantec Corporation. "We are pleased to announce that our award winning pcAnywhere product is now available for Tivoli as part of our family of security and support solutions."

      pcAnywhere plus offers Tivoli Enterprise administrators fast and
reliable performance. System administrators and help desk personnel
can:

      --  create rules on Tivoli's console that serve as the foundation
        for increased reliability and security. For example, if end
        users are attempting to run pcAnywhere in a non-secure manner,
        Tivoli will be able to locate the pcAnywhere host and
        automatically shut it down.

      --  manage local and remote systems via Tivoli Enterprise to
        provide support over the network and with low-bandwidth and
        RAS connections.

      --  support any managed Windows desktop directly from the Service
        Desk console.

"By joining the Tivoli Ready product partner family, Symantec has gained admission to an important group of leading edge technology companies," said David Murphy, vice president, corporate development, Tivoli. "Adding Tivoli Enterprise functionality to pcAnywhere offers Symantec customers innovative remote management solutions and the highest quality service, support and innovation."

"Symantec has once again proven its ability to create world-class product offerings in the enterprise market," said George Mellor, general manager, BISYS Networking Services located in Newton, Ma. "We are pleased to be working in concert with a company that's committed to creating products that integrate and enhance Tivoli's Enterprise Management Framework."

Tivoli Ready products are those that have met key integration standards for manageability by Tivoli management software. To achieve Tivoli Ready certification, partners can either integrate their products with Tivoli software or embed the Tivoli Management Agent (TMA) within their solutions. In addition to support for Tivoli, pcAnywhere also integrates with other system and desktop managed solutions such as Microsoft SMS and CA Unicenter TNG.

About Tivoli Systems Inc.

Tivoli Systems Inc. provides the industry's leading open, highly scalable and cross-platform technology management solutions that span networks, systems, applications and business-to-business e-commerce. Leading companies around the world use Tivoli software and Tivoli Ready products to reduce the cost and complexity of managing networks, systems, databases and applications. Headquartered in Austin, Texas, Tivoli is an IBM company (NYSE:IBM). Tivoli distributes its products worldwide through a network of global sales offices, systems integrators, resellers and IBM sales channels. For more information, visit www.tivoli.com.

About Symantec

Symantec, a world leader in Internet security technology, provides a broad range of content and network security solutions to individuals and companies. The company is a leading provider of virus protection, risk management, Internet content and e-mail filtering, and mobile code detection technologies to enterprise customers. Headquartered in Cupertino, Calif., Symantec has worldwide operations in more than 24 countries.

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please view the Symantec Press Center at http://www.symantec.com/PressCenter/ on Symantec's Web site.

Brands and products referenced herein are the trademarks or registered trademarks of their respective holders. All prices noted are in US dollars and are valid only in the United States. Tivoli, Tivoli Ready and Tivoli Enterprise are trademarks or registered trademarks of Tivoli Systems Inc. in the United States, other countries, or both. In Denmark, Tivoli is a trademark licensed from Kj0benhavns Sommer - Tivoli A/S.

FORWARD LOOKING STATEMENT: This press release contains forward-looking statements. There are certain important factors that could cause Symantec's future development efforts to differ materially from those anticipated by some of the statements made above. Among these are the anticipation of the growth of certain market segments, the positioning of Symantec's products in those segments, the competitive environment in the software industry, dependence on other products, changes to operating systems and product strategy by vendors of operating systems, and the importance of new Symantec products. Additional information concerning those and other factors is contained in the "Risk Factors" section of the company's annual report on Form 10-K for the fiscal year ended April 2, 1999.