living.com Rated ``Best Online Furniture Store''

Business Wire, May 3, 2000

Business Editors

AUSTIN, Texas--(BUSINESS WIRE)--May 3, 2000

No. 1 Ranking by Gomez Advisors(TM), Coupled with

Amazon.com Partnership Reinforces living.com's Category Leadership

living.com, the premier online Home Living store, is recognized as being the Best Online Furniture Store by eCommerce authority, Gomez.com on its Spring 2000 Internet Scorecard. Ranking as Overall Best Online Furniture Store, living.com also placed first in the One-Stop Shopper profile - a category that measures the breadth of product offerings. This is in addition to the company being ranked No. 1 in Online Home Furnishings Stores by Gomez earlier this year.

"living.com is thrilled to earn the No. 1 ranking from Gomez.com. We have worked long and hard to ensure that our customers have the best possible shopping experience and believe this award helps to validate our efforts," said Shaun Holliday, CEO of living.com. "Being ranked the Overall Best Online Furniture Store, combined with our Amazon.com partnership, further demonstrates living.com's leadership in this growing segment."

Of the 17 companies reviewed in the Gomez.com Internet Scorecard, living.com was the only site ranked in the top four in all scorecard categories, including Ease of Use, Customer Confidence, On-Site Resources Relationship Services, and best furniture stores for Enthusiast and First Time Buyer profiles.

Key benefits of living.com as stated by the Gomez Internet Scorecard include depth of product offerings, easy-to-use online tools, 100% satisfaction guarantee and Wish List - offering visitors a chance to catalogue favorite items and e-mail them to friends.

"Creating a satisfying customer experience is the key element in our growth strategy," Holliday said. "Building a base of happy customers who visit us regularly will allow us to accelerate our growth and increase our average transaction price as we secure our position in the market and move toward profitability."

living.com has experienced a several hundred percent growth in revenues in Q1 2000 over Q4 1999. The company's average order value is more than $500 with 50% of its revenues generated from orders in excess of $1,000.

About living.com

Headquartered in Austin, Texas, living.com is the premier online home living store offering furniture, bedding, home textiles, accessories, window treatments, lighting, rugs, garden and cooking items. The site features interactive design tools and personal advice features, including Style Finder, Room-Designer, Home Office Wizard, and living.com Magazine. The living.com Ask-a-Designer service offers free professional design advice. living.com guarantees 100% customer satisfaction, safe shopping and free shipping within the U.S.

Incorporated in 1998, living.com's strategic partners include Benchmark Capital, Austin Ventures, Comdisco Ventures, Pivotal Asset Management, GE Capital, Starbucks and Amazon.com.

SOURCE: living.com