billserv.com and Norcal Waste Systems Select Wells Fargo for Bill Presentment and Distribution

Business Wire, May 3, 2000

Business Editors

SAN FRANCISCO--(BUSINESS WIRE)--May 3, 2000

Wells Fargo & Co. (NYSE:WFC) announced today that billserv.com, Inc. (Nasdaq:BLLS), an electronic bill presentment and payment (EBPP) service bureau, signed a multi-year bill distribution agreement with Wells Fargo. The agreement will give billserv.com's more than 20 biller customers -- including Chevron, AFSA, Sallie Mae Corporation, Central Hudson Gas & Electric Corp., Reliant Energy and Ultramar Diamond Shamrock -- the ability to securely present bills to member banking customers of Spectrum EBP LLC, an independent company fully owned by The Chase Manhattan Corporation, First Union Corporation and Wells Fargo & Company.

Additionally, Wells Fargo announced today that San Francisco-based Norcal Waste Systems, Inc., the fifth largest solid waste management company in the United States, will use Wells Fargo's EBPP solution to enable its more than 400,000 residential and 50,000 commercial and industrial customers to view and pay bills online. Norcal is a 100 percent employee-owned company and an industry leader in innovative refuse management and recycling programs. These announcements reflect Wells Fargo's ongoing commitment to helping more billers realize the benefits of its unique solution and to realizing its goal of making electronic bill presentment and payment easy and time-efficient for as many consumers as possible.

Wells Fargo & Co., the nation's leading Internet bank, established an EBPP solution in late 1999, with the strategy of partnering with billers to provide them with a secure and comprehensive service. This fully integrated EBPP solution enables billers to present bills online, anywhere their customers choose to view and pay them. Wells Fargo offers three different EBPP services -- one that enables billers to present bills directly to their consumers via a "biller direct" Web site and via Spectrum; another designed for billers that want the reach that Spectrum offers without building a biller direct Web site; and the last for billers with an existing EBPP solution who want to utilize the Wells Fargo bill summary distribution service via Spectrum.

"Our goal is to work together with billers to expedite the implementation of their EBPP solution," said Steve Ellis, executive vice president of Wells Fargo's Wholesale Internet Solutions. "Because Wells Fargo has nearly half a million bill pay customers, 1.8 million Internet banking customers, and connections through Spectrum to nearly 5 million additional online banking customers, there is critical mass of customers ready, willing, and able to view and pay their bills online."

Spectrum was formed to facilitate the exchange of electronic bills and payments, with the mission of providing a secure, open and interoperable infrastructure to electronically link consumer and biller service providers. Spectrum's three founding institutions, together with current and prospective member banks, represent over 4.7 million online consumers and include nine of the top 30 credit card issuers nationwide. Six new Spectrum participants were recently announced. Additionally, 12 institutions have signed letters of intent to participate in Spectrum.

"Banks are a strategic and key component in the success of electronic billing, and through our agreement with Wells Fargo, we are now able to access Spectrum's impressive group of member banks," said Michael Long, chairman and CEO of billserv.com. "Banks like Wells Fargo provide a level of trust and guarantee to the process, and we look forward to offering our customers the ability to present bills to Spectrum's growing network of banks."

"We selected Wells Fargo as our EBPP provider because we wanted a tried and trusted service," said Mike Sangiacomo, president and CEO of Norcal Waste Systems, Inc. "With Wells Fargo's EBPP service, we'll realize significant cost- and time-savings, and we'll help fulfill our commitment to making our customers' billing experience with Norcal as easy and painless as possible."

Well known as an online innovator, Wells Fargo's EBPP service capitalizes on the growing trend of online bill payment. According to a recent Jupiter Communications survey, 42 percent of consumers would prefer to collect their bills online from banks -- a clear majority over other sources, including portals and personal financial software. Gartner Group research also indicates that consumers who bank or trade online prefer paying bills and viewing financial accounts at their banks rather than major portals by a factor of five to one.

About Wells Fargo

Wells Fargo & Company (NYSE:WFC) is a $222 billion diversified financial services company providing banking, insurance, investments, mortgage and consumer finance services through 5,300 stores, its Internet site (www.wellsfargo.com) and other distribution channels across North America as well as internationally.

About billserv.com, Inc.

billserv.com, Inc. (Nasdaq:BLLS) is an electronic bill presentment and payment service bureau that provides billers with a turnkey outsourcing solution for presenting bills to consumers for payment on the Internet. billserv.com serves an intermediary role between billers and bill aggregators by consolidating customer billing information from multiple billers, and then securely delivering it to aggregators. billserv.com has four product offerings: eServ(SM), Internet billing clearinghouse services for EBPP; ePublishing(SM), electronic publishing services for online statement delivery; eCare(SM), an interactive customer care center operation; and eConsulting(SM), professional consulting services for billing organizations offering in-house bill presentment. billserv.com also owns and develops bills.com, the first Internet portal dedicated to EBPP, where consumers can pay all their bills electronically. For additional information, visit http://www.billserv.com.