Segue SilkPreview To Be Included with IBM WebSphere Commerce Suite; Segue's New Solution Provides User-Friendly Web Site Monitoring

Business Wire, Oct 11, 2000

Business/Technology Editors

LEXINGTON, Mass.--(BUSINESS WIRE)--Oct. 11, 2000

Segue Software, Inc. (NASDAQ: SEGU), the leader in e-business reliability solutions, today announced that IBM (NYSE: IBM) has acquired the right to begin distributing Segue Software's new SilkPreview monitoring tool in selective editions of IBM's WebSphere Commerce. This initiative will look to expand the market reach of Segue's e-business monitoring software.

WebSphere Commerce Suite is an integrated solution that offers companies all the tools they need to become successful e-businesses. Since launching WebSphere Commerce Suite two years ago, IBM has been delivering reliability, scalability and security features to thousands of prestigious worldwide customers in the business-to-consumer, business- to-business, service providers and e-marketplace segments.

SilkPreview is a Web performance monitoring solution based on the proven technology of Segue's SilkPerformer. SilkPreview was specifically designed to be a user-friendly introduction to Segue's solutions, which deliver scalability, performance and monitoring programs for e-business Web sites. When using SilkPreview, users simply enter the URL addresses of up to five Web sites and select how often they would like each site to be monitored; SilkPreview then dynamically displays the response time for each site.

"Including SilkPreview with the WebSphere Commerce Suite will enhance the complete package of e-business solutions for customers," said Sandy Carter, vice president, e-Commerce, IBM. "SilkPreview will provide customers with a user-friendly experience for Web site monitoring. By simultaneously monitoring their own site as well as several similar sites, a user can benchmark their own response levels and take any necessary corrective actions."

"Segue and IBM are committed to the same goal: providing customers with the technology and tools necessary for a reliable, smoothly functioning e-business," said Tom Boyle, senior vice president of worldwide marketing, Segue Software, Inc. "By including Segue's SilkPreview in the WebSphere Commerce Suite, IBM is offering the strength and reliability of Segue's e-business technology. We believe that users will benefit from their experience with SilkPreview's monitoring capabilities and look to Segue for expanded capabilities."

About IBM WebSphere Commerce Suite

IBM's WebSphere Commerce Suite, the first integrated e-commerce solution, provides a wide range of easy-to-use features and functions for content management, relationship marketing, order management, and payment management for all types of Internet businesses, including business-to-business, business-to-consumer, and e-marketplaces. Sites built with WebSphere Commerce Suite can easily integrate with both internal and external systems and grow with the changing needs of an e-business. IBM WebSphere Commerce Suite customers benefit from the functionality of the WebSphere family, which integrates Web commerce, Web application server, Web application development tools, transaction processing and distributed component software from IBM.

About Segue Software

Segue Software develops and markets solutions that help companies deliver more reliable e-business systems. Segue partners with clients deploying business-to-consumer and business-to-business sites to help them achieve eConfidence, a high standard of reliability preparation and readiness, and to help them develop a rapid, integrated quality assurance methodology. Headquartered in Lexington, Mass., with offices across North America and Europe, Segue can be reached at 1-800-287-1329 or at www.segue.com.

Silk, SilkPreview, SilkPerformer and eConfidence are trademarks and Segue is a registered trademark of Segue Software, Inc. All other product names are properties of their respective companies.

This press release may contain forward-looking statements. Forward looking statements are statements which contain predictions or projections of future events or performance, and often contain words such as "expects", "projects", "will", "might", or other words indicating a statement about the future. The company notes that any such forward- looking statements are subject to change, are not guarantees of future performance, and that actual results may differ materially from any such projections or predictions, based on various important factors, including, without limitation, changes in the market, market acceptance of Segue products and partnerships, new products and announcements from other companies and changes in technology and industry standards. Additional information on the factors that could affect each company's business and financial results is included in that company's periodic reports filed with the Securities and Exchange Commission.