Business Services Industry
PeopleSupport Named Among Top 25 Fastest Growing and Largest Technology Companies in Los Angeles by Los Angeles Business Journal
Business Wire, Oct 23, 2000
Business Editors
LOS ANGELES--(BUSINESS WIRE)--Oct. 23, 2000
Announced today in the Los Angeles Business Journal's Technology News quarterly magazine, PeopleSupport, Inc. has been ranked 10th among the Top 25 Fastest Growing Technology Companies, and 25th among the Top 25 Largest Technology Companies in Los Angeles County.
PeopleSupport provides clients with a suite of integrated e-customer relationship management (eCRM) services, including technology infrastructure hosting, complete outsourcing and consulting.
PeopleSupport's eCRM platform enables seamless customer interaction across multiple channels of communication on a 24/7 basis. The company is one of the first to integrate the channel technologies, including Web collaboration, e-mail, chat, Tier Zero (self-help), phone and Voice-over Internet Protocol (VoIP) with a robust CRM system, resulting in a fully scalable e-business communication solution. The PeopleSupport platform enables companies to gain a complete view of their customers, clients or partners by providing a "history" of every interaction that customer, client or partner has had with the company.
In addition to its technology platform, PeopleSupport has a wealth of in-house experience in its management, consultants and customer service representatives (eReps(TM)). This expertise stems from PeopleSupport's roots as a leading customer care outsourcer and is complemented by the diverse background of its employees, ranging from high-technology, business solutions and cross-industry (CRM, ERP and call center) experience. Additionally, PeopleSupport's eCRM consultants assist e-businesses in developing their customer-centric strategies and provide the necessary roadmap toward structuring client-specific customer relationship solutions. The company has implemented these solutions for more than 100 leading businesses, providing PeopleSupport with the knowledge to better understand and advise on best practices for eCRM. PeopleSupport teams with its customers, partners and colleagues to gain sustainable competitive advantage, using a fast, flexible and proven approach.
About PeopleSupport, Inc.(R)
PeopleSupport, Inc. is a leading provider of integrated e-business communications. PeopleSupport provides e-businesses with a flexible range of technologies and services, including software and infrastructure hosting, professional services, or complete eCRM outsourcing. PeopleSupport's clients include Fortune 500 companies and leading businesses such as: GE Card Services, MGM (NYSE:MGM), Time-Warner (NYSE:TWX), and Toyota. PeopleSupport has received $75 million of venture financing from leading financial and strategic investors, including: Accel Partners, Benchmark Capital, Cambridge Technology Partners (NASDAQ:CATP), Camelot Ventures, CDB Web Tech, Extraprise, Hewlett-Packard Company (NYSE:HWP), idealab Capital Partners, iXL Ventures, Meritech Capital Partners, Octane Capital Management, Siebel Systems, Inc. (NASDAQ:SEBL), Tarrant Venture Partners, TMCT Ventures and Viant Corporation (NASDAQ:VIAN). For more information, visit http://www.PeopleSupport.com.
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