SOFTBANK VC Selects Interliant and Onyx Software e-Business Offering as a Preferred Solution for its 200 Portfolio Companies

Business Wire, Sept 13, 2000

Business Editors/Hi-Tech Writers

BELLEVUE, Wash. & PURCHASE, N.Y.--(BUSINESS WIRE)--Sept. 13, 2000

Onyx-Interliant Offering Already Live at Evoke Communications

Onyx Software Corp. (Nasdaq: ONXS), a global provider of enterprise-wide, customer-centric e-business solutions, and Interliant Inc. (Nasdaq: INIT), a global application service provider (ASP), today announced that they have been selected by Internet investment giant SOFTBANK Venture Capital as preferred providers for e-business solutions. As a result, SOFTBANK VC will recommend the Interliant/Onyx hosted solution, which leverages the extensive high-tech industry experience of both companies, to its portfolio of more than 200 technology companies.

The Web-based e-business offering, built on Onyx 2000 and hosted and managed by Interliant, helps sales and marketing personnel track and manage critical customer interactions (both on- and offline) throughout the business relationship. The highly scalable solution, which is already in use by Evoke Communications (Nasdaq:EVOK), the leading provider of integrated Internet communication services for Web-based collaboration, provides the additional benefit of quick implementation and upgrading.

"One of the most difficult aspects of managing and fueling the exponential growth of high-tech companies is quickly deploying e-business software that helps companies win rather than holds them back," said Gary Rieschel, executive managing partner for SOFTBANK VC. "The Onyx offering, which has been proven at hundreds of the most successful high-tech companies in the world, gives us just what our portfolio companies need to maintain a competitive advantage while enjoying explosive growth. Offering it hosted through Interliant takes an enormous burden off their shoulders by letting them focus on their core business, customer acquisition, retention and expansion."

"Internet and high growth technology companies are under more pressure than ever to enhance customer and partner loyalty and please investors at the same time, and that means efficiently managing critical business relationships and maximizing revenue opportunities," said Brent Frei, president and CEO of Onyx Software. "By partnering with Onyx and Interliant to deliver this powerful, customized, enterprise-wide solution, SOFTBANK has shown once again why it is a true leader and shaper of the Internet economy."

"We're excited to be partnering with two forward-looking companies that recognize that enterprise application deployment is moving rapidly toward an ASP model," said Herb Hribar, president and CEO of Interliant. "SOFTBANK companies exemplify the perfect customer fit for Onyx and Interliant. Technology companies experiencing very rapid growth need a quickly deployable system, implemented and maintained by experts, that grows with them and has the flexibility to change as their business requirements change. This partnership is aimed at giving companies that power."

First Softbank Company Live with Onyx 2000

Evoke Communications, which uses the Internet to expand and enhance communications for businesses and consumers, is the first company to standardize its customer-facing operations on the Interliant-hosted Onyx 2000 solution. The solution powers Evoke Communications' aggressively expanding global sales and marketing team. It provides a simple Internet workplace that enables Evoke Communications to unify customer information across sales, marketing, support and operations, presenting employees a complete view of every customer relationship beginning with the first contact. By opting for a hosted service, Evoke Communications gains the benefit of rapidly deploying a flexible and cost-effective relationship management solution that enables the company to maintain focus on its core business.

"The Onyx/Interliant solution is a perfect fit for our customer information platform because it's Web-based and works across our company for capturing both online and offline customer interactions," said Jim LeJeal, Evoke Communications co-founder and chief operating officer. "Onyx allows us to tie together all of our customer relationships and make them accessible to employees in a personalized Web interface. And, with Interliant hosting and maintaining Onyx, we are guaranteed reliability."

About Interliant

Interliant, Inc. (NASDAQ: INIT) is a leading global application service provider (ASP) and pioneer in the ASP market. Interliant's INIT Solutions Suite includes messaging and knowledge management, security, e-commerce, customer relationship management, enterprise resource planning, distributed learning, Web-site hosting and Web-based rental applications. Interliant, headquartered in Purchase, NY, has forged strategic alliances with the world's leading software, networking and hardware manufacturers including Microsoft (NASDAQ: MSFT), Dell Computer Corporation (NASDAQ: DELL), Oracle Corporation (NASDAQ:ORCL), BMC Software (NASDAQ: BMCS), Network Solutions (NASDAQ: NSOL), IBM (NYSE:IBM) and Lotus Development Corp. For more information, visit www.interliant.com.