Edmonton Oilers and Tickets.com Announce Exclusive Multi-Year Ticketing Agreement; Private Label Ticketing Gateway Strengthens NHL Team's Brand Equity

Business Wire, Sept 20, 2000

Business Editors

COSTA MESA, Calif. & EDMONTON, Alberta, Canada--(BUSINESS WIRE)--Sept. 20, 2000--Tickets.com, Inc. (Nasdaq: TIXX) and the Edmonton Oilers announced that the two organizations have entered into an exclusive ticketing services agreement, starting with the 2000-2001 National Hockey League season. Tickets are on sale now.

Under the terms of the multi-year agreement, Tickets.com will facilitate Oilers' ticket sales through its fully integrated distribution system, including telephone, Interactive Voice Response (IVR), CHAMPIONS retail outlets and the Oilers' Box Office at the 17,100-seat Skyreach Centre in Edmonton. Fans will be able to purchase tickets online via the Edmonton Oilers' website, www.edmontonoilers.com, or by visiting www.tickets.com.

"We are pleased to be selected as the exclusive ticketing solutions provider of the Edmonton Oilers," said W. Thomas Gimple, Tickets.com chief executive officer. "By building this Ticketing Gateway(TM) for the Oilers' website, Tickets.com is empowering the team to control and leverage its own unique brand equity in Canada and the United States, while maximizing ticketing sales."

Currently, Tickets.com provides ticketing solutions for other National Hockey League franchises including the 1999 Stanley Cup Champions and 2000 Finalists Dallas Stars and 1999 Stanley Cup Finalists Buffalo Sabres.

Oilers' President and CEO Patrick Laforge said, "This is a wonderful partnership for our hockey club, and we are very excited to join forces with Tickets.com. Their advanced software system will allow our fans from all over Western Canada access to game tickets from new and different sources, including our own website."

This agreement follows the recent groundbreaking, exclusive partnership with Major League Baseball. In the case of MLB as with the Oilers, Tickets.com allows the individual organization or team to build a one-to-one online relationship with the fan base through a private label Ticketing Gateway(TM).

Tickets.com's patron-based software solutions provide venues and promoters with a wide range of marketing opportunities, enabling them to use relational database software to track ticket purchasing behavior and optimize relationships with their own ticket buyers.

About the Edmonton Oilers

In just 21 years in the National Hockey League, highlighted by five Stanley Cup Championships, the Edmonton Oilers have the most playoff games and the most playoff wins in those two decades. With a star-studded heritage of current and future NHL Hall of Famers, Oilers Hockey is identified throughout the world as symbolizing all of the qualities that make hockey the greatest game on earth; fast-paced, hard-hitting exciting entertainment.

About Tickets.com

Tickets.com is a leading online provider of entertainment and sports tickets, event information and venue solutions. The company sells tickets through the Internet, retail outlets, call centers and interactive voice response systems. At www.tickets.com, consumers can obtain information on thousands of events and entertainment organizations, purchase tickets and shop for related products and services. Tickets.com's automated ticketing solutions are used by over 4,500 entertainment organizations such as leading performing arts centers, professional sports organizations and various stadiums and arenas in the U.S., Canada, Europe, Australia and Latin America.

The statements contained in this press release that are not historical facts are forward-looking statements under the federal securities laws. These forward-looking statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Actual outcomes and results may differ materially from what is expressed in, or implied by, such forward-looking statements. Tickets.com, Inc. undertakes no obligation to update publicly any forward-looking statements, whether as a result of new information, future events or otherwise. Among the important factors that could cause Tickets.com, Inc.'s actual results to differ materially from those expressed in, or implied by, the forward-looking statements herein are the company's ability to sell the available tickets, to control changes in general economic conditions, increased or unexpected competition, fluctuations in customer demand and other matters disclosed in Tickets.com, Inc.'s filings with the Securities and Exchange Commission.