Motorola's Wireless Messaging Devices Can Offer Businesses Solutions to Communications and Data Access Problems

Business Wire, Sept 25, 2000

Business & Technology Editors

BOYNTON BEACH, Fla.--(BUSINESS WIRE)--Sept. 25, 2000

From Energy Management To Music To Medical Care, Companies Find

Motorola's PageWriter(R)2000X Personal Interactive Communicator An

Invaluable Business Tool

In today's around-the-clock business environment, which operates in multiple time zones and financial markets, wireless devices are being adopted to facilitate remote communications and data access. The wireless information age is here, and a new breed of mobile, handheld devices like Motorola's PageWriter(R) 2000X, Timeport(TM) P930 and P935 personal interactive communicators (PIC) help deliver everything from text messages(i) and web access(i) to sophisticated, business-specific software applications. An efficient, easy-to-use two-way device, the PageWriter 2000X PIC is enabling companies across a broad spectrum of industries to stay connected.

The PageWriter 2000X PIC looks like a mini-computer, but is an advanced communications device that helps keep vital business information readily accessible at the touch of a button. Using the PIC, employees can access select sites on the Internet and compatible e-mail accounts, interface with compatible desktop computers, retrieve information from enterprise databases(i) and enjoy the convenience and portability of two-way messaging - all in a handheld unit. Users can add optional software applications to the PageWriter 2000X PIC as a business grows and expands, making it a customizable solution for a broad range of corporate and administrative needs. And, it is equipped with Personal Information Management (PIM) functions, such as calendars, schedulers and to-do lists, to help organize even the busiest executive.

"The number and types of businesses that are benefiting from the PageWriter 2000X personal interactive communicator are growing every day," said Amy Kabcenell, Director, Distribution Marketing, PCS Americas Paging Operations, Motorola. "Organizations that need to increase the ease and speed of communications in their everyday business dealings -- when they want it, where they want it and the way they want it - can count on this device."

In the one year since its introduction, the PageWriter 2000X personal interactive communicator has become a functioning communications tool for a wide variety of companies with varying needs. Here's a sampling:

- Wireless Energy Savers: Keeping America clean and lit is a big job, and
American Ref-Fuel, a leading Houston, Texas-based waste-to-energy company, is
tackling that job with help from the PageWriter 2000X. The company equipped its
key technology experts with the PICs to keep them in touch with each other
during the crucial weeks leading up to Y2K. The devices helped boost their
efficiency so much that the company has since decided to increase the number of
employees using them. One-third of American Ref-Fuel workers will be hooked up
by the end of this year. According to G. Jeffrey Winter, Director of
Information, "the device has a superior backlit display, an easy to learn user
interface and excellent in-plant coverage," making it instrumental in keeping
the plants humming at peak efficiency -- and connecting employees should
problems arise.

- Wireless Atop The Music Charts: In the fast-paced music industry, staying
up-to-date on chart information is crucial. That's why Elektra Entertainment
employees are utilizing Motorola's PageWriter 2000X devices. Employees in the
IT department, promotions department and marketing group now have the ability
to share data in real time. Elektra staff can remotely retrieve and process
industry information released by a third-party data provider over the Internet,
track song airings and record sales. Eric Haiser, Senior Director of
Information Technology, summed it up, "With the PageWriter 2000X PIC we no
longer have to be tethered to our desktops. It provides us with on-the-go
`network accessibility' and is an integrated solution that has enabled us to
streamline our communications. We just love these little computer-like
devices."

- Wireless For Timely Communications: With offices in four different time
zones, Hewitt Associates, a global management consulting and benefits delivery
firm, has found a solution for its IT associates to stay connected. By using
Motorola's PageWriter 2000X PIC, distance and time differences are not factors
because the 600 IT associates with devices can use them at any time -- on the
road, deskside or at home. Messages are received and saved for convenient
retrieval. It's a secure, cost-effective and easy-to-use wireless solution --
in fact, Hewitt IT associates like their PageWriter PICs so much, they've
chosen to use them as their primary communications tool.

- Wireless For Health Management: RMS Disease Management Inc., an affiliate of
Baxter Healthcare, works with renal patients and their physicians to deliver a
unique healthcare solution that relies on dependable communications. To
coordinate resources to manage chronic illness, RMS utilizes the PageWriter
2000X PIC as the main communication channel between patients, providers,
internal employees, payers and registered nurses throughout the country. No
important patient issues are overlooked, and all members of the patient's team
can reach one another almost immediately.

- Wireless In The Corporate Loop: VAST, a subsidiary of Paging Network, Inc., a
leading provider of wireless messaging and information services with almost 10
million subscribers, is organized around three core businesses: VAST Wireless
Solutions, VAST On-Line and VAST Gateway Services. How does a corporation of
this size keep everyone in the loop and on the same page? With the Motorola
PageWriter 2000X PIC! VAST is utilizing the devices with its own software to
retrieve and process Internet-based queries, access corporate email, and
initiate and receive peer-to-peer messaging for up-to-the minute reports about
every branch of the company.