ePresence Announces New Service Offerings to Enhance the Value of Microsoft Exchange 2000; Exchange 2000 Solution Also Lays Foundation for Personalization Platform

Business Wire, Sept 27, 2000

Business/Technology Editors

Microsoft Exchange & Collaboration Solutions Conference

Booth #741

WESTBORO, Mass.--(BUSINESS WIRE)--Sept. 27, 2000

ePresence, Inc. (Nasdaq: EPRE), a market leader in delivering Internet services that personalize e-business, today announced the availability of its Microsoft(R) Strategic Directions Workshop and QuickStart Services for Exchange 2000. Developed for companies that are investing in the Windows(R) 2000 platform, ePresence consultants will review initial business requirements, make preliminary assessments and begin the Exchange 2000 design process.

eXtensible Markup Language (XML) support, Digital Dashboard and Active Directory(TM) are some of the key technologies that surround Exchange 2000 and extend it to the web. ePresence consultants have a blend of skills in these areas to help companies create a platform for personalized services.

"We have been working with Windows 2000 longer than any other company, as we were the first to deploy it worldwide," said Scott Silk, senior vice president of marketing and business development for ePresence. "We have taken our Microsoft knowledge, coupled it with our expertise in building solutions that personalize e-business and are delivering services that help company's gain competitive advantage."

ePresence's Strategic Directions Workshop for Exchange 2000 is a two-day engagement that explores design options by combining highly interactive presentation-driven sessions with open forum/interchange discussions. The Microsoft QuickStart Service for Exchange 2000 is a two-week engagement designed for customers that already have Windows 2000 or who need to integrate messaging and collaboration capability in their Active Directory environment.

ePresence will demonstrate a personalized web-based application leveraging Exchange technology at the Microsoft Exchange & Collaboration Solutions Conference in Dallas, Texas (booth #741) beginning October 9, 2000.

About ePresence

ePresence, Inc. (Nasdaq: EPRE) is a market leader in delivering Internet services that personalize e-business. Headquartered in Westboro, Mass., the Company's e-services division, ePresence Solutions, specializes in providing Internet-based solutions that facilitate highly personalized relationships with customers, business partners and employees. Leveraging expertise in customer-centric, Web-based technologies, ePresence's consultants, partners and methodologies help companies address new e-business models, expand business channels and drive growth. ePresence Ventures focuses on acquiring and investing in companies that complement its e-services business. ePresence also owns a 40 percent equity position in Switchboard, Inc. (Nasdaq: SWBD), a leading Internet-based local merchant network interconnecting customers, merchants and national advertisers. For more information visit www.epresence.com or call 1-800-222-6926.

Forward-looking Statements

Any statement in this press release that is not a statement of historical fact is a forward-looking statement that is subject to risks and uncertainties, including risks relating to the success of ePresence's service offerings, competitive pressures, and ePresence's strategic relationships with third parties as well as other risk factors detailed from time to time in ePresence's SEC filings.