iBasis Wins Inter@ctive Week's Infr@stucture Award for Most Innovative Internet Service Provider; Company Receives Top Honors for its Toll Quality International VoIP Service

Business Wire, Sept 27, 2000

Business/Technology Editors

ATLANTA--(BUSINESS WIRE)--Sept. 27, 2000

iBasis, Inc., (Nasdaq: IBAS), the leader in advanced Internet-based communications, today announced that it has been recognized as "Most Innovative Internet Service Provider" as part of Inter@ctive Week's Interop Infr@structure Awards. At a ceremony held at the NetWorld Interop 2000 conference in Atlanta, iBasis was honored for its innovative IP-based communications services, including Internet telephony hosting, Service Level Agreements and VoCore(SM) hosted Unified Communications solution for service providers.

According to IDC, the number of users using the Internet for voice communications will grow from 10 million in 1999 to 416 million in 2004. Since 1996, iBasis, has been building the global infrastructure to enable this great shift in how we interface with the Web. As the only provider to guarantee service quality for Voice over Internet Protocol, iBasis already enables more than 100 international service providers, including 11 of the top 12 US international carriers to deliver toll-quality service to customers in more than 60 countries.

"iBasis is the only IP-based communications service provider that offers service providers Internet telephony hosting and a comprehensive Unified Communications solution and offers guarantees backed by Service Level Agreements that ensure customers of call completion rates equal to or better than those obtainable over traditional voice networks," said Carol Wilson, Infr@structure Award judge and Net Economy editor-in-chief. "With these innovative global communications services, iBasis was our clear choice for our prestigious most innovative service provider award."

Within Inter@ctive Week's special mid-week issue award announcement, iBasis was also recognized for its VoCore solution, the industry's first hosted IP-based Unified Communications solution, as well as for its international VoIP market leadership in Asia. iBasis currently provides its international VoIP services to four of the five largest Chinese carriers - including the world's largest wireless service provider China Mobile, as well as to the Australian carrier Telstra and The Communications Authority of Thailand. The company's remarkable success in Asia enables iBasis to carry more than ten percent of all monthly voice traffic from the US to China(a).

"This award is a great honor for iBasis and represents a strong validation of our leadership in supplying the infrastructure that is unifying the power of the human voice with the Internet," said Ofer Gneezy, president and CEO of iBasis. "We are delighted to be recognized in an extremely competitive field by this panel of respected, industry expert judges."

The Infr@structure Award judging panel included analysts Peter Bernstein, president of Infonautic Consulting; Beth Gage, broadband analyst with Telechoice; and Hilary Mine, senior vice president, Internet Research with Probe Research. Additionally, four members of the editorial staffs of Inter@ctive Week and The Net Economy served as judges including Carol Wilson, editor-in-chief of The Net Economy; Dennis Mendyk, editor of The Net Economy; Rebecca Cantwell, telecommunications editor of Inter@ctive Week; and Joe McGarvey, executive editor of The Net Economy.

The iBasis Network

The iBasis Network is the world's largest international Cisco Powered Network (CPN) for Internet telephony. Cisco Systems is the worldwide leader in networking for the Internet. The iBasis Network comprises large carrier-class switching facilities called Internet Central Offices(TM), strategically located in Amsterdam, Cambridge (Mass.), Frankfurt, Hong Kong, London, Los Angeles, New York and Vancouver, as well as numerous smaller points of presence called Internet Branch Offices(TM), which play an important role in both originating and terminating traffic. With this global infrastructure and through its telephony peering relationships with other communications providers, iBasis can terminate calls virtually anywhere in the world.

Internet Telephony Hosting

With Internet Telephony Hosting(TM) from iBasis, service providers have access to a comprehensive solution that enables them to quickly begin offering voice, fax, pre-paid calling and other value-added VoIP services, with minimal capital investment. These new services include hosting of Voice-over-Internet-Protocol (VoIP) equipment in iBasis Internet Central Offices, access to high quality Internet backbone and Public Switched Telephone Network (PSTN) termination and the Operational Support Systems (OSS) necessary for traffic management, reporting and customer billing.

Internet Telephony Hosting is a service option that appeals not only to large international carriers, but also to new types of communications customers, such as emerging service providers and international ISPs that want to leverage iBasis' world-class platform to rapidly establish a global footprint.

Telecommunications carriers, both wireline and wireless, whose existing network footprint is local, regional or national in scope, can use iBasis Internet Telephony Hosting to extend both their services and their brand to the international marketplace with overseas call origination and termination.