First Tennessee Bank Launches Financial Fusion Business e-Finance Suite for Small Business; Gomez Ranks Online Banking Site Number One in Ease of Use Category

Business Wire, April 10, 2001

Business/Technology Editors

BOSTON--(BUSINESS WIRE)--April 10, 2001

Financial Fusion, Inc. announced today that First Tennessee Bank has launched online banking for small business customers using the Financial Fusion Business e-Finance Suite. Developed exclusively to meet the needs of the small business user, the Business e-Finance Suite features the ability to view accounts, transfer funds and pay bills, and control account access through entitlements. The Business e-Finance Suite will augment First Tennessee's existing award winning installation of the Consumer e-Finance Suite that, was just ranked number one by Gomez for "ease of use".

Small business banking has become more important to financial institutions as growing numbers of small businesses have increased online banking revenue potentials. Small businesses will spend $61 billion on banking services by 2002 with 60% of small businesses using commercial online services by 2003 (Meridien Research). With Financial Fusion, First Tennessee is able to leverage their existing Financial Fusion infrastructure to expand their presence into the small business market with the goal of transforming their online banking offering into a major profit center for the bank. The functionality and ease of use of Financial Fusion Business e-Finance Suite allows First Tennessee to attract and retain their customers in order to build long-term, profitable relationships. First Tennessee has targeted this product for small business users who do not currently use cash management services.

"The design and usability of Financial Fusion's products provides First Tennessee with the best online customer experience, promoting user productivity and increasing overall customer satisfaction," said Susan Terry, senior vice president, Online Financial Services, First Tennessee Bank. "With Financial Fusion's Consumer e-Finance Suite and Business e-Finance Suite, we are furthering our commitment to our customers who want to bank online."

"The Financial Fusion e-Finance Suites are developed and tested extensively by Human Factors Engineers who work with users to ensure that our products are engaging, meet their needs, and consequently promote customer retention" says Chris Infurchia, senior vice president, Financial Fusion. "The Gomez award reinforces Financial Fusion's reputation as the "customer satisfaction company."

About First Tennessee

First Tennessee Bank National Association is the principal subsidiary of First Tennessee National Corporation. FTNC (NYSE:FTN - news) is a nationwide, diversified financial services institution and one of the 50 largest bank holding companies in the U.S. in asset size and market capitalization. The corporation's All Things Financial promise is fulfilled through the regional banking group and three national lines of business: First Horizon Home Loans, First Tennessee Capital Markets, and transaction processing. Transaction processing includes First Horizon Merchant Services, the MONEY BELT automated teller machine network, the nationwide check clearing operation First Express, and other transaction-oriented cash management products. For more information visit www.firsttennessee.com.

About Financial Fusion

Financial Fusion, Inc. (www.financialfusion.com) provides enterprise-class e-finance solutions to the world's leading financial institutions, fusing applications and middleware on a single, integrated platform. The company builds complete financial destinations for banking and STP solutions for capital markets. All solutions run on the Financial Fusion Server(TM), a 100% Java based, multi-tier architecture, built to open standards. The company's worldwide support network includes offices in 60 countries. Global alliance partners include IBM, Sun Microsystems, Global Crossing, PricewaterhouseCoopers, e-Profile, Intuit and CheckFree. Financial Fusion is a wholly owned subsidiary of Sybase, Inc. (NASDAQ: SYBS).

Financial Fusion, Inc., the Financial Fusion logo and Financial Fusion Server are trademarks of Financial Fusion, Inc.