GE Capital Selects Experian's Hosted Database Solution and NCR's Teradata to Provide CRM Capabilities; Customized Database to Integrate GE Customer Data

Business Wire, April 24, 2001

Business/Technology Editors

ORANGE, Calif.--(BUSINESS WIRE)--April 24, 2001

Experian, a leading provider of global information solutions, and Teradata, a division of NCR Corp. (NYSE:NCR), today announced that GE Capital's Card Services division has selected them to implement a comprehensive, hosted customer relationship management (CRM) database solution.

The solution combines Experian's advanced customer data integration and data management solutions with the industry-leading Teradata(R) database to assist GE Card Services in communicating the right message to the right customer, using the right channel, at the right time. The multi-year, multi-million dollar project will be operational in June 2001.

GE Capital, a wholly owned subsidiary of General Electric Co., is a global company providing financial services for consumers and businesses, as well as insurance services and equipment management. GE Card Services is a leader in providing credit services to retailers and consumers. GE Card Services provides private label credit cards for hundreds of retailers across North America serving more than 70 million cardholders.

Experian and Teradata had previously announced their alliance to market highly scalable CRM data warehousing solutions. With this agreement, Experian provides clients with hosted customer data integration and data management solutions with Teradata serving as the database engine.

"Experian and NCR are very pleased to be selected as GE Card Service's CRM partner providing the capabilities and architecture to meet the demanding requirements of their marketing and CRM initiatives," said Joanna Kuo, executive vice president of Experian's integrated solutions business unit.

"Our customer-centric marketing solutions are driven by Experian's proprietary customer data integration technology and will meet and exceed GE Card Service's needs for accuracy, performance and timeliness -- both now and into the future."

The solution will integrate customer data from many disparate and unique sources into one customer centric marketing solution for GE Card Services. The solution will be customized to meet GE's retail partner's complex requirements and marketing needs. It will be powered by Experian's industry leading customer data integration technology and vast data resources.

"The partnership between NCR's Teradata Division and Experian is a powerful proposition for the financial services industry," said Steve Millard, Teradata's vice president of strategic partnerships.

"The combination of Experian's customer data integration capabilities with the Teradata data warehouse provides GECC an innovative approach to data management with the ability to identify, attract, grow and retain profitable relationships with customers."

About Experian

Experian is an information solutions company. It uses the power of information to help its clients target prospective customers, manage existing customer relationships and identify opportunities for profitable growth. Through multi-channel delivery of its Web-based products and services, Experian enables its clients to conduct secure and profitable e-business.

Experian is a subsidiary of The Great Universal Stores PLC and has headquarters in Nottingham, U.K. and Orange. Its 12,000 people support clients in more than 50 countries. Annual sales are about $1.5 billion.

For more information, visit the company's Web site at www.experian.com.

About Teradata Division

Teradata, a division of NCR, offers powerful analytical solutions that help businesses drive growth. Teradata solutions include the Teradata database, and analytical applications for customer relationship management, operations and financial management, business performance management and E-Business. To learn more about Teradata Division and its solutions, go to http://www.ncr.com/teradata.> About NCR

NCR (NYSE:NCR) is a leader in providing Relationship Technology(TM) solutions to customers worldwide in the retail, financial, communications, manufacturing, travel and transportation and insurance markets. NCR's Relationship Technology solutions include privacy-enabled Teradata(R) warehouses and customer relationship management (CRM) applications, store automation and automated teller machines (ATMs).

The company's business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products and leading edge hardware technology. NCR employs 32,900 in more than 100 countries, and is a component stock of the Standard & Poor's 500 Index.

More information about NCR and its solutions may be found at www.ncr.com.

Note to Editors: NCR and Teradata are trademarks or registered trademarks of NCR Corp. in the United States and other countries.