WorldStream Signs New Customers Including E.piphany, Information Technology Association, The Society for Human Resource Management, and AIIM International

Business Wire, April 27, 2001

Business/High Tech Editors

BELLEVUE, Wash.--(BUSINESS WIRE)--April 27, 2001

Using WorldStream's Recently Launched Interactive Communications

Service that Delivers Freedom from Time, Space and

Location Constraints

WorldStream Communications, Inc. (www.worldstream.com) today announced new customers E.piphany (Nasdaq:EPNY), the Information Technology Association (www.itaa.org), The Society for Human Resource Management (SHRM) (www.shrm.org), and AIIM International (www.aiim.org).

No terms were disclosed.

All are using WorldStream's hosted interactive communications service to deliver meetings, presentations, training, and other work-related "events" to the desktop -- instead of always having to conduct them live or in-person. This freedom from time, space and location constraints increases productivity, while significantly reducing corporate travel and time loss expenses.

WorldStream's service combines streaming video and audio with the interactivity of PowerPoint(R) slides, group and private chat, email, links, Q/A, and polling -- with extensive real time reporting that tracks user participation, email addresses, feedback, questions asked, quiz and poll results, and more.

Based in the Bay Area, E.piphany is a $127 million software company with more than 1,000 employees working out of 12 cities in the United States as well as the UK, Asia Pacific and Latin America.

"The whole nature and culture of how we train our sales and channel teams is completely changed. With WorldStream, the expense and logistics of getting everyone in the same room at the same time are eliminated, allowing us to concentrate on better equipping our teams in the field with the information they need to sell more efficiently," says Volney Spalding, E.piphany director of sales development.

Continued Spalding, "Whether it's a new product launch, or a new pricing structure, we can quickly and easily disseminate the information to everyone and get their feedback instantly."

The WorldStream service can support 10,000 live users simultaneously, or unlimited users for on demand viewing. If participants can't view the event or meeting live, there's no disadvantage: events and meetings can be archived for convenient viewing and review, and content can also be re-purposed throughout the organization. Additionally, there's no need to download network-clogging software -- audience members need only a Real(TM) Player or Windows Media(TM) player to logon to events.

"In today's fast paced environment, professionals need immediate access to the information which will allow them to perform their jobs more efficiently and effectively," said Barbara Sadek, director of education, SHRM. "Through WorldStream we have been able to provide information vital to our members in a timely and cost effective manner."

WorldStream offers turnkey production services or easy-to-use, browser-based tools for scheduling, producing and delivering the events.

About E.piphany

E.piphany is a leading provider of intelligent customer interaction software for the Customer Economy. By providing an integrated suite of software solutions, E.piphany E.5(TM) blends web-based analytic and operational CRM to unify all inbound and outbound marketing, sales and service customer interactions. E.piphany E.5 enables a single, enterprise-wide view of each customer to help global businesses better understand and proactively serve customers in real time. With worldwide headquarters in San Mateo, California, E.piphany has regional operations and offices throughout the U.S., Europe and Asia Pacific.

About the Information Technology Association

With the market in 1999 spending over $740 billion, Information Technology (IT) is one of America's fastest growing industries, encompassing computers, software, telecommunications products and services, Internet and online services, systems integration, and professional services companies. Located just across the river from the nation's capital in Arlington, Va., ITAA today is the only trade association representing the broad spectrum of the world-leading U.S. IT industry. That's why ITAA encompasses over 26,000 direct and affiliate members, from America's largest corporations to the entrepreneurs building the blockbuster IT companies of the future.

About the Society for Human Resource Management

The Society for Human Resource Management (SHRM) is the leading voice of the human resource profession. SHRM provides education and information services, conferences and seminars, government and media representation, online services and publications to more than 145,000 professional and student members throughout the world. The Society, the world's largest human resource management association, is a founding member of the North American Human Resource Management Association (NAHRMA) and a founding member of the World Federation of Personnel Management Associations (WFPMA).

About AIIM International

AIIM International is the global Enterprise Content Management Association connecting the users and suppliers of e-business technologies and services. AIIM International represents the specific area of Enterprise Content Management (ECM) within e-business -- the technologies used to create, capture, customize, deliver, and manage enterprise content to support business processes. These technologies are key enablers of e-business and include: content/document management, business process management, enterprise portals, knowledge management, image management, data warehousing, and data mining. A neutral and unbiased source of information, AIIM International produces educational, solution-oriented events and conferences, provides up-to-the-minute industry information through publications and its industry web portal, and is an ANSI/ISO-accredited standards developer. Additional information about AIIM is available on the Web at www.aiim.org.