Business Services Industry

IBC Lays Smooth Path for Online Banking Customers

Business Wire, April 3, 2001

Business Editors

LAREDO, Texas--(BUSINESS WIRE)--April 3, 2001

International Bancshares Corporation (Nasdaq:IBOC) ("IBC") is bringing a rare combination of online banking conveniences to its customers, as part of a new look for the company's Web site www.ibc.com.

IBC's newest product, IBC Bank Online, provides customers the convenience to access checking, savings, money market, CD, IRA, installment loan and commercial loan account balances (real-time) and history; transfer funds between accounts; pay bills online; order checks online; and much more. IBC Bank Online also provides on-the-fly enrollment, Web chat capabilities, and Open Financial Exchange, or OFX, banking.

"We believe these new Internet banking options are the latest example of how we are constantly striving to provide our customers with better products and services," said Dennis E. Nixon, Chairman and CEO of IBC. "We waited to introduce these Internet services until we had completed painstaking research of the latest technology, so we could bring the absolute state-of-the-art technology to our customers, clearly a 'we do more' product."

Unlike many other banks, IBC offers on-the-fly enrollment. Customers can be enrolled online within minutes at IBC's Web site, www.ibc.com, simply by inputting their ATM/Check Card number and PIN, along with basic demographic information. Customers will be able to enroll and start utilizing all the online services, beginning on April 9.

IBC's Web chat capabilities will make it possible for customers to get assistance over the Internet, even if the customers have only one phone line. By clicking on a specific icon, customers can type questions and receive text responses immediately from IBC representatives who are assigned specifically to help online banking customers.

IBC's expanded Open Financial Exchange (OFX) capabilities gives customers the ability to download bank statement data and pay bills from personal financial management software applications, such as Intuit's Quicken(R), QuickBooks(R), and Microsoft(R) Money. Unlike many other banks, IBC allows its online banking customers to access IBC Bank Online from inside these software applications. This internal access saves time and makes it easier to retrieve account data to reconcile their accounts or run special reports.

IBC has teamed up with Corillian Corp. (Nasdaq:CORI), a leading provider of eFinance solutions for the Internet, to provide online banking options. IBC has licensed Corillian's Voyager eFinance Suite software, which has been deployed in-house at IBC to provide customers online access to their banking information and give them the ability to conduct major transactions 24 hours a day.

"The objectives are ease of use, dependability, superior customer service, and security. We feel we have the ultimate online package in place that provides our IBC Bank Online customers all of the above," said Kevin T. Mullins, Director of IBC's Internet Services group.

International Bancshares Corporation (Nasdaq:IBOC) is a multi-bank, financial holding company with $5.8 billion in assets, which is headquartered in Laredo, Texas. It has more than 100 facilities and 204 ATM's serving 30 communities, including Houston, San Antonio, Corpus Christi, McAllen, Brownsville, Port Lavaca, Zapata and several others throughout the Rio Grande Valley and the Texas Gulf Coast.

COPYRIGHT 2001 Business Wire
COPYRIGHT 2001 Gale Group
 

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