Amdocs Implements Commerce Server at Orange Switzerland for Mobile and E-Commerce; Amdocs Commerce Server Application Enables New Revenues and Simplified Commerce Transactions

Business Wire, Dec 12, 2001

Business Editors

ST. LOUIS--(BUSINESS WIRE)--Dec. 12, 2001

Amdocs (NYSE: DOX) the world's leading provider of CRM, billing and order management systems to the communications industry, announced today that it has extended its customer care and billing solution at Orange Communications SA, Switzerland, with the implementation of Amdocs Commerce Server to manage mobile and e-commerce services.

Amdocs Commerce Server provides an online connection between merchant Web sites and a communications providers' customer database, to handle payment and information mediation for mobile and e-commerce transactions.

Amdocs Commerce Server places advanced e-commerce capabilities directly into the hands of the consumer. Amdocs allows Orange Switzerland subscribers to conduct online sales transactions at Orange e-shops with their mobile phone or PC with the convenience of a single bill via monthly Orange invoices or by traditional credit card payment. Additionally, the Amdocs Commerce server enables Orange Switzerland to build on trusted multiple vendor relationships for its subscribers, providing secure and reliable access to a variety of products. The functionality of the Amdocs Commerce Server allows Orange Switzerland to enhance customer loyalty through value added services, driving traffic to its e-shops, resulting in increased sales and revenue.

"The open architecture of the Amdocs solution allows Orange Switzerland to offer mobile and e-commerce with a high degree of reliability and flexibility," said Andreas Waber, Head of Products and Services of Orange Communications SA, Switzerland. "Orange Switzerland is committed to providing customers with immediate access to multiple value-added services and convenient payment options. Amdocs knows our business requirements and continues to work closely with us as we seek new ways to help our customers make the transition to third generation services."

"Competition continues to be fierce in the mobile arena, and rapid time to market for advanced services and applications is a critical component for success," said Paul Atkinson, Senior Vice President at Amdocs. "As an industry leader, Orange Switzerland recognizes the market's dynamic requirements and the importance of building trusted relationships with its customers. Amdocs is pleased to be working with Orange Switzerland to extend its mobile and e-commerce offerings and continues to venture toward the unlimited possibilities of next generation services."

About Amdocs Commerce Server

Amdocs Commerce Server provides on line payment authorization and charging services. Communication providers can utilize it to provide their customers the convenience of having their commerce transactions securely charged to their bill. The commerce server includes a flexible, powerful policy-based management tool, with which the communication provider can assign different credit policies to its customers, based on their profiles. Customers themselves can also control their e-commerce budget and preferences. The commerce server also interacts with Credit Card systems and prepaid systems, provides e-wallet services and supports micro-payments.

About Orange Communications SA, Switzerland

Orange Communications S.A. is owned by Orange SA/France Telecom (87.5 %), Banque Cantonale Vaudoise (7.5 %) and Swissphone AG (5 %). On 29 May 1998, Orange Communications S.A. obtained a licence to set up and operate a GSM 1800 MHz mobile communications network and in December 2000 Orange obtained one of the three UMTS licence. Orange launched its GSM services on 29 June 1999. Orange's corporate vision is that wirefree services will become the preferred personal communications tool for all communication needs. Our mission is to become the leading provider of high quality wirefree communications services to the people of Switzerland. After more than two years since launch, Orange has over 880,000 mobile customers.

About Amdocs

Amdocs is the world's leading provider of CRM, billing and order management systems to the communications industry. Amdocs has an unparalleled success record in project delivery of its mission-critical products. With human resources of more than 8,600 information systems professionals, Amdocs supports a global customer base. In November 2001, Amdocs completed the acquisition of all the assets of the Clarify business, a leading provider of Customer Relationship Management (CRM) software to communications companies and other enterprise sectors. For more information visit our Web site at www.amdocs.com