Agilent Technologies acceSS7 Network Monitoring Solution Selected by Leading European GSM Providers

Business Wire, Feb 20, 2001

Business Editors/High Tech Writers

3GSM World Congress

CANNES, France--(BUSINESS WIRE)--Feb. 20, 2001

Panafon and Plus GSM Select acceSS7 to Provide Complete Service

Quality Management

Agilent Technologies Inc. (NYSE:A), a leading provider of innovative technologies for communications and life sciences, today announced that two leading global system for mobile communications (GSM) service providers have selected the Agilent acceSS7 network monitoring solution to improve service quality for their roaming customers. The solution will enable Plus GSM and Panafon to proactively detect and resolve customer roaming problems -- helping to improve customer satisfaction and protect valuable revenue streams. The announcement was made here at the 3GSM World Congress conference, Cannes, France, Feb. 20 to 23.

Plus GSM selected the Agilent solution to help manage multiple services and deliver maximum quality of service (QoS) to all users. Plus GSM will use surveillance and troubleshooting applications, as well as Roaming Management System and Call Performance Manager applications to monitor and manage the quality of their network and services, in real-time. Plus GSM is the network of Polkomtel, and provides mobile communications with the largest digital coverage in Poland.

Panafon is deploying the Agilent acceSS7 solution on its international signaling links to assist in managing service quality for visitors using its network during the busy holiday season. Panafon selected acceSS7 after it met all of the company's service-quality management requirements. Panafon is the largest mobile communications provider in Greece, providing coverage to more than 95 percent of the population.

Intracom, the largest manufacturer of telecommunication equipment and information systems in South-Eastern Europe and Agilent's channel partner in Europe, has worked closely with both operators to determine the best solution based on unique, local requirements. Intracom will configure and install the solutions, providing local support to both Panafon and Plus GSM. Information about Intracom can be found on the Web at www.intracom.gr.

About Agilent acceSS7

Agilent acceSS7 collects and analyzes SS7 messages flowing on an SS7 network to provide network operators with insights to dramatically improve the efficiency of their network, boost profitability and increase customer satisfaction. The system is deployed by many of the world's leading wireline and wireless operators. Information about acceSS7 can be found on the Web at www.access7.com.

Agilent in 3G

Agilent Technologies provides the widest range of 2.5G and 3G development, test, measurement and management solutions in the industry, enabling manufacturers and service providers to quickly create and deliver the emerging wireless internet. Agilent's broad range of solutions and services address all technologies and cover the complete lifecycle, from R&D and manufacturing through to network and service deployment and management.

About Agilent Technologies

Agilent Technologies Inc. (NYSE: A) is a diversified technology company with approximately 47,000 employees serving customers in more than 120 countries. Agilent is a global leader in designing and manufacturing test, measurement and monitoring instruments, systems and solutions, and semiconductor and optical components. In fiscal year 2000, Agilent had net revenue of $10.8 billion. The company serves markets that include communications, electronics, life sciences and healthcare.

Information about Agilent Technologies can be found on the Web at www.agilent.com.