Empirix and Gomez Partner to Deliver New Standards in Web Site Monitoring; Partnership to Address Industry Need for Real-Time Performance Testing Service

Business Wire, Feb 27, 2001

Business/Technology Editors

WALTHAM, Mass.--(BUSINESS WIRE)--Feb. 27, 2001

Gomez, Inc., the Internet quality measurement firm, and Empirix, Inc., an innovative provider of test and monitoring products for Web, voice and data applications, today announced that they will jointly market a real-time Web site monitoring service that offers a continuous, precise and detailed view of overall Web site performance.

By combining the power of the Empirix e-TEST(TM) suite Web application testing technology with the globally distributed monitoring infrastructure of the Gomez Performance Network(TM) (GPN), the new service will give client companies an unprecedented ability to monitor complex Web transactions in real time. Unlike competitive services, the Empirix-Gomez service gives businesses a quick and easy way to recognize, isolate, and resolve Web site performance issues, improve transaction time and avoid downtime. Subscribers of the service can also remotely create and initiate their own transaction monitoring scripts - thereby obtaining instant access to performance data and minimizing risk. Companies will also be able to use the service to benchmark their Web site's performance against competing Web sites, and to receive continuous data on a site's overall quality of experience (QoE) for its on-line customers.

In addition, service providers such as Content Delivery Networks (CDNs) and Internet Service Providers (ISPs) can also use the service to support their service level agreements (SLAs). End-users can rely upon the service to determine whether or not their service providers are meeting their SLAs.

"This partnership with Empirix has significant benefits for our customers," said Jeff Banker, director of the Gomez Performance Network. "By incorporating Empirix transaction-testing technology into GPN, we provide our customers with a convenient and powerful means to emulate complex business transactions while providing a full range of metrics needed to establish leadership in Web-based customer experience."

"We are extremely pleased to be partnering with another authority on Internet quality measurement like Gomez," said Sean Kline, director of Remote Testing Services at Empirix. "Its worldwide infrastructure for measuring Internet quality is a perfect platform for our suite of Web application testing and monitoring technologies, and its loyal following among decision makers in the e-business world is an ideal complement to our strong presence in the Web development and QA communities."

Under the terms of the partnership, e-Tester(TM) from Empirix provides scripting technology that will enable users of the service to improve efficiency and control by remotely generating their own test scripts. In addition, the technology provides support for Java, Flash and JavaScript, offering significantly enhanced support for clients who have incorporated the most advanced technologies into their e-commerce or e-business solutions.

Empirix will also distribute Gomez's existing Web site monitoring service for URL tests, adding greater reach for Gomez while strengthening service offerings from Empirix. Both firms will offer the new monitoring service to clients through their own global sales networks.

About Gomez

Gomez is the Internet quality measurement firm, providing e-commerce customer experience measurement, benchmarking, and customer acquisition services to help firms build successful e-businesses and guide consumers in transacting online. GomezPro provides e-commerce customer experience measurement tools, analysis, and advanced data services to help companies build successful e-businesses. The Gomez Performance Network enables companies to optimize customer experience with real time Web site performance measurement and diagnostic tools. Gomez.com provides Scorecard rankings and merchant certification of over 6,000 firms in 75 industries, helping consumers transact online with confidence, and through its Performance Media(TM) program, enabling merchants to reach desirable consumers at a guaranteed acquisition cost. For more information, visit www.gomez.com.

About Empirix

Empirix, Inc. develops and markets innovative testing and monitoring products for business-critical Web, data and voice applications. The company's portfolio of software, hardware and service solutions ensures that e-business applications and network infrastructure deliver the highest possible Quality of Experience (QoE) to customers and business partners alike. Formed by the combination of Hammer Technologies and RSW Software, and funded by Matrix Partners, Empirix currently delivers products, services and support to nearly 2000 customers worldwide, including leading service providers, Fortune 1000 organizations, e-commerce companies, and network infrastructure suppliers. Empirix is headquartered in Waltham, Massachusetts and has offices in the U.S., Europe, Asia-Pacific and Japan. For more information, visit Empirix on the Web at www.empirix.com.

e-TEST is a trademark of Empirix, Inc. in the United States and other countries. Gomez, Gomez.com, GomezPro, and the Gomez Performance Network are trademarks of Gomez, Inc. All other trademarks, products and brand names are property of their respective owners.