Cyberguard Corporation to Expand Worldwide Customer Support Services, Add Onsite and Hardware Support

Business Wire, Jan 22, 2001

Business Editors

FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--Jan. 22, 2001

Company Teams Up With Equant To Provide 24/7/365 Support at

Customer Locations Around the Globe -

- Growth in Firewall Sales Abroad Fuels Demand for Increased

Support Presence

CyberGuard Corporation (OTC:CYBG), the technology leader in network security, today announced a major expansion in its worldwide customer support services.

The company is working with Equant (NYSE: ENT) (Paris Bourse: EQU), a leading global provider of maintenance and network support services, to offer comprehensive support for CyberGuard's security products around the clock and around the world.

In addition to call center support in foreign countries, the partnership will allow CyberGuard to offer global on-site service and, for the first time, support for the hardware component of CyberGuard's appliance firewalls. Equant's geographically dispersed customer support is available in more than 140 countries, which means that, in the event of a hardware problem, CyberGuard customers can have a replacement appliance up and running at their locations anywhere in the world often in a matter of hours.

"This is a direct result of the demand for our new line of firewall appliances internationally," said Laurel Mueller, CyberGuard's director of worldwide support. "CyberGuard has experienced rapid growth abroad, particularly throughout the Pacific Rim. By partnering with Equant, a company well known for its high caliber of service, we will be able to provide our customers with hardware and software support wherever they are, whenever they need it, on site and in their native languages."

Richard Blaustein, vice president, Equant, stated, "We are pleased to provide CyberGuard with hardware support for their appliance firewalls. With Equant's global reach, we are able to assist CyberGuard by providing around-the-clock support. We look forward to serving CyberGuard's customers with the world-class customer service and professionalism our customers are used to and their customers demand."

Over the last year, CyberGuard introduced three premium appliance firewalls designed for businesses with rigorous security needs and a range of performance requirements from small to very large sized networks--CyberGuard(R) STARLord(TM), KnightSTAR(TM) and FireSTAR(TM). As awareness of the need for security has increased, demand for the pre-configured, easy-to-implement firewall appliances has picked up, particularly in overseas markets.

CyberGuard currently has 11 domestic offices as well as operations in the United Kingdom, France, Germany, the Middle East and Asia.

About CyberGuard Corporation

CyberGuard Corporation, the technology leader in network security, provides enterprise and electronic commerce security solutions to Fortune 1000 companies and governments worldwide. CyberGuard's award winning, industrial-strength firewall products and services protect the integrity of data and applications from unauthorized access. CyberGuard's appliances are the world's first to receive Common Criteria EAL4 certification, the most prestigious and rigorous IT security evaluation available. The company has world headquarters in Ft. Lauderdale, Florida, and branch offices worldwide. More information on CyberGuard Corporation can be found at http://www.cyberguard.com.

About Equant

Equant operates the world's largest network, providing voice, data, Internet, integration, and application services to companies around the globe. The network reaches key business centers in more than 220 countries and territories. For additional information, visit www.equant.com.

Forward-Looking Statements

Statements regarding estimates and future prospects contained in this press release are forward-looking statements. These statements are based upon assumptions and analyses made by the Company in light of current conditions, future developments, and other factors the Company believes are appropriate in the circumstances, or information obtained from third parties, and are subject to a number of assumptions, risks and uncertainties. Readers are cautioned that forward-looking statements are not guarantees and that actual results might differ materially from those suggested in the forward-looking statements. Some of the factors that might cause future actual events to differ from those predicted or assumed include: future advances in technologies and computer security; the Company's history of losses; the Company's ability to execute on its business plans; the Company's dependence on outside parties such as its key customers and alliance partners; competition from major computer hardware, software, and networking companies; uncertainties in availability of expansion capital in the future and other risks associated with capital markets; the outcome of purported class action lawsuits against the Company; and recent changes in management. For a more complete discussion regarding forward-looking statements, the reader is referred to the Company's periodic reports filed with the Securities and Exchange Commission under the Securities Exchange Act of 1934, including the Form 10-K for the fiscal year ended June 30, 2000, and other information filed with the Commission.