DataOne Asia Chooses Portal Software's Infranet to Support Regional Internet Data Centers

Business Wire, March 27, 2001

Business Editors/High-Tech Writers

CUPERTINO, Calif.--(BUSINESS WIRE)--March 27, 2001

Leading pan-Asian managed service provider sees competitive advantage

in using Portal's real-time customer management and billing platform

Portal Software, Inc. (Nasdaq:PRSF) a leading provider of business infrastructure software for Internet and next-generation communications services, has signed a contract with DataOne Asia, a pan-Asian managed service provider.

DataOne Asia will use Infranet(R), Portal's scalable customer management and billing platform, to support its Internet Data Centre (IDC) operations.

DataOne Asia, the wholly owned subsidiary of Singapore-headquartered Keppel Telecommunications and Transportation Ltd, offers Co-location and Dedicated Server Hosting services. Having launched its first data center in August 2000, DataOne Asia today owns and operates five world-class IDCs in Singapore, Thailand, Malaysia and the Philippines.

By deploying Infranet the company can easily bundle and price their service offerings to aggressively compete in the IDC market. Infranet will also enable DataOne Asia to create and manage customer accounts, perform hands-off provisioning of service offerings, and track and control billing activities across its IDCs in Asia.

In hosting "live" e-business exchanges, DataOne Asia recognizes the value of selecting a single platform to integrate its customer management and billing information so that employees can access real-time data to effectively reach and service clients. Instead of building its own proprietary software, DataOne Asia saw the business advantage of collaborating with world-class technology partners like Portal Software to leverage the strength of off-the-shelf packaged software.

"We see an intelligent customer management and billing tool as having real benefits to our business operations," said Andrew Lee, chief executive officer of DataOne Asia. "The immediate benefits include allowing our customers to have a holistic picture of their expenditure with DataOne Asia by entering a secured Web site and arming our customer service representatives with more thorough data to increase their effectiveness. For the longer-term, Infranet is flexible enough to adapt to DataOne Asia's evolving product offerings and scale as necessary to address significant growth."

"The IDC landscape is becoming extremely competitive as more and more companies in Asia realize the business potential in providing hosting services," said Robert Lau, vice president of Portal Software (Asia Pacific) Ltd. "To differentiate, these companies are offering advanced services which are typically billed on a usage basis. Infranet is ideal for supporting the new services that IDCs are implementing like content delivery, and hosted storage. It is a technology platform that was designed from the ground up to be uniquely capable of supporting very complex service offerings and ever changing business models. Our proven platform minimizes technology risk and reduces long-term cost of ownership. We are delighted that DataOne Asia has chosen our customer management and billing software to support the growth of its regional IDC business."

About DataOne

DataOne Asia, a wholly owned subsidiary of Keppel Telecommunications & Transportation Ltd, provides facility/high-capacity bandwidth/24x7 network management and server co-location services from its state-of-the-art data centres. DataOne Asia's vision is to empower businesses to fully capitalise on the challenges and opportunities presented by the e-marketplace. As a leading second-generation Internet hosting company, DataOne Asia hosts a community of businesses on the Net, equipping and enabling them to compete more effectively in the New Economy. With its team of highly professional engineers, consultants and leading-edge data centres located across Asia, DataOne Asia provides its customers with comprehensive local support, highly secure networks and infrastructure to enable them to successfully manage and e-business. www.d1asia.com

About Portal Software, Inc.

Portal Software provides software to manage next-generation communications and e-services. The Infranet software platform enables service providers to rapidly deploy new services, define optimal business models and price plans, and bill their users. Portal's software is licensed by more than three-quarters of the world's 25 largest communications services companies to support wireless, broadband Internet, next-generation voice, and other e-service offerings. Customers include AOL Time Warner, Vodafone, Reuters, Qwest Communications, Sprint, NTT, Deutsche Telekom, Telenor Mobil AS, China Telecom, and France Telecom. Portal Software employs over 1,500 people at more than 40 offices worldwide. For more information, visit www.portal.com.

Copyright (c) 2001 Portal Software, Inc. All rights reserved. Infranet is a U.S. registered trademark, and Portal and the Portal logo are trademarks of Portal Software, Inc. All statements made in this press release are made only as of the date set forth at the beginning of this release. Portal undertakes no obligation to update the information in the event facts or circumstances subsequently change.