Keynote Systems Launches Keynote Competency Training Course in Conjunction With Nationwide High Performance Web Design and Management Seminar Series

Business Wire, May 1, 2001

Business Editors/High Tech Writers

SAN MATEO, Calif.--(BUSINESS WIRE)--May 1, 2001

KCT Designed to Enhance Skills That Identify and Diagnose

Internet Performance Issues

Keynote Systems (Nasdaq:KEYN), The Internet Performance Authority(R), will host a one-day Keynote Competency Training(TM) (KCT) course, in conjunction with the company's highly successful KeyEducation(TM) seminar series, on high performance Web design and management. The one-day KCT course is designed to enhance the skills of users both familiar and unfamiliar with Keynote, and provide the opportunity to gain maximum value out of Keynote's products and services. The KCT course specifically focuses on the effective use of MyKeynote(TM), the client interface for examining the performance data gathered by Keynote's robust, worldwide infrastructure of measurement computers. KCT instructors guide users through a series of hands-on exercises using live data from anonymous customers, to demonstrate the diagnostic capabilities of MyKeynote. KCT courses will be held in the San Francisco area on May 14 and in New York on May 22. The first KeyEducation seminar will take place on May 10, in Austin. Subsequent seminars will be held on May 15 in San Francisco, May 17 in Los Angeles, May 23 in New York, and on May 24 in Minneapolis. The one-day intensive KeyEducation seminars on high performance Web design and management are intended for Keynote customers and anyone responsible for building and managing the performance of Web sites and their underlying technical infrastructure. For more information and seminar registration, please visit http://www.keynote.com/services/html/rkeyeducation.html

                         Dates and Locations:

Austin, TX
Thursday, May 10, 2001 -- KeyEducation

Millbrae, CA
Monday, May 14, 2001 -- KCT
Tuesday, May 15, 200 -- KeyEducation

Los Angeles, CA
May 17, 2001 -- KeyEducation

New York, NY
Tuesday, May 22, 2001 -- KCT
Wednesday, May 23, 2001 -- KeyEducation

Minneapolis, MN
May 24, 2001 -- KeyEducation

                            Cost of Seminar

One-day KeyEducation seminar fee is $595.00
One-day KCT seminar fee is $695.00
Two-day combined KeyEducation and KCT seminar series is $995.00

About the Instructors

Eric Siegel is a senior Internet consultant with Keynote and the author of "Designing Quality of Service Solutions for the Enterprise" (John Wiley & Sons). Eric teaches workshops at NetWorld Interop on the topics of Quality of Service and Web performance. Prior to Keynote, he was a senior network analyst at NetReference, Inc., where he specialized in network architectural design and strategic planning, and a senior network architect at Tandem Computers, where he was the technical leader and coordinator for all of Tandem's data communications specialists worldwide. Eric has also worked for Network Strategies, Inc. and for the MTRE Corporation, where he specialized in computer network design and performance evaluation. He received both a Bachelor's and Master's degree in Electrical Engineering at Cornell University, and has been a member of the Internet community since 1978.

Stephen Pierzchala is a senior technology trainer at Keynote Systems and is responsible for giving technical training seminars and developing comprehensive programs, course syllabi and training materials for Keynote services. In particular, Stephen is the primary contributor in developing a comprehensive training program for the Keynote Authorized Data Analyst Program (KADA). Prior to his position as senior technical trainer, Stephen held various technical support positions at Keynote, the Center for Education Information Standards and Services and Islandnet. Stephen received his B.A. degree from the University of Victoria, Victoria BC.

About Keynote

Keynote Systems (Nasdaq "KEYN"), The Internet Performance Authority(R), is the worldwide leader in Internet performance services that improve the quality of e-Business. Approximately 3,000 corporate IT departments, Web hosting companies, and Internet service and content delivery providers around the world, have implemented the company's easy-to-use and cost-effective services to benchmark and manage the performance of their Web sites. Keynote was founded in 1995 and is headquartered in San Mateo, California. The company can be reached at www.keynote.com or by phone in the U.S. at 650/522-1000.

Note to Editors: To request further information about Keynote or an interview, press should call the Keynote media relations hotline at 650/522-1234. To submit an inquiry or to be added to Keynote's press release distribution list, send an email to press@keynote.com.

The Internet Performance Authority, MyKeynote, KeyEducation, and Keynote Competency Training are either trademarks or registered trademarks of Keynote in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.