Business Services Industry

CheckFree i-Solutions & Xerox Europe Deliver Online Bill Presentment to Diners Club Austria Cardholders

Business Wire, May 3, 2001

Business Editors

ATLANTA--(BUSINESS WIRE)--May 3, 2001

CheckFree i-Solutions, the leading provider of interactive e-billing and e-statement applications and unit of CheckFree Corporation (NASDAQ: CKFR), today announced an agreement with Xerox Europe to provide Diners Club Austria with CheckFree i-Series, the world's leading electronic bill presentment and payment (EBPP) software, as part of the Xerox total e-Document solution.

Following Austria, the new e-Billing service will also be rolled out to Diners' cardholders in Slovakia, the Czech Republic and Poland.

Diners Club, which is marketed in Austria by AirPlus Travel, is the leading credit card and service provider for Austria and Eastern Europe with over 150,000 business and consumer customers. Diners Club Austria prints and distributes 165,000 bills, 60,000 account statements and up to 15,000 reports each month.

Moving to electronic bill presentment not only reduces administration and saves significant time and money, it also provides a whole new level of customer care. "Launching a truly interactive EBPP site that enables customers to review statements online permits us to stay at the cutting edge of customer service," explains Manfred Buchacher, CEO of AirPlus Travel. The long-term strategy is to encourage Diners' customers in all markets to receive their monthly statements exclusively online. With CheckFree i-Series, Diners will be able to scale to accommodate future demand for e-statements.

Xerox Europe chose CheckFree i-Series for Diners Club because of its superior speed of implementation, cost-efficiency and proven technology. Says Tim Gould, Industry Solutions & Services Marketing Manager-Financial Services at Xerox Europe: "We knew CheckFree i-Series would be fast and easy to implement, and would enable us to transform legacy applications into interactive Web documents without the need to modify existing systems."

Andreas Lesch, head of New Technologies Development at Diners Club Austria, confirms this view. "I chose CheckFree i-Series because I didn't want the EBPP implementation to interfere with other IT projects and here was a very modern interface that could be easily grafted onto existing structures." The fact that CheckFree and Xerox delivered the Proof of Concept in under two weeks reassured Diners that they could achieve optimum speed to market.

One of the most important selection considerations for Diners was security. A careful evaluation of the CheckFree i-Series' security features convinced Mr. Lesch that it had some of the most advanced security options available, supported all popular Internet security mechanisms and would work seamlessly with Diners' existing database to automate the password process.

The next phase of the EBPP project will be to add online bill settlement and statement archiving. Diners also has plans for an interactive Web-based channel for customer relationship management and an EBPP/call centre link. Says Richard Gaechter, senior consultant at Xerox Europe: "Competition in the credit card market has increased dramatically. Diners has been quick to recognise that e-Document management, EBPP and one-to-one marketing all play a major role in building customer loyalty, increasing market share and optimising business efficiency."

Steve Wright, Director of Marketing at CheckFree i-Solutions EMEA, is enthusiastic about his company's relationship with Xerox Europe. "The Xerox Industry Solutions and Services group is Europe's largest consultancy and systems integrator dedicated to e-Document management. Leveraging CheckFree's years of experience in the EBPP market, we can offer a combined e-Billing solution that gives customers leading-edge technology for e-business growth."

About Xerox Europe

Xerox Europe, the European operations of Xerox Corporation, the world's 6th largest information technology company, markets Xerox's products, solutions and services throughout Europe. Xerox's mission is to be the leader in the global document management market, providing solutions that provide a bridge between the paper and digital worlds and enhance business productivity through the sharing of knowledge. In 1999, Xerox Europe had revenues of $5.3 billion. The company employs 19,000 people, has manufacturing operations in Ireland, the UK and Holland and advanced research and development centres in Cambridge (UK), and Grenoble in France. For further information visit www.xerox-emea.com.

Diners Club Austria

Founded in 1961, Diners Club Austria is one of 165 Diners Club franchises worldwide. With 170 employees and 150,000 cardholders, the company has 10% market share of all cards in Austria with a 70-80% market share in the high net worth segment. Awarded `Best Franchise' in 1999, Diners Club Austria is consistently in the top 5 franchises in terms of revenue, market share growth and innovation. For further information visit www.dinersclub.at.

About CheckFree i-Solutions

As a software group within CheckFree Corporation (NASDAQ:CKFR) (www.checkfree.com), CheckFree i-Solutions is the leading provider of end-to-end business-to-consumer and business-to-business solutions for e-bill and payment and e-statement delivery. Its flagship software suite, the CheckFree i-Series, is a next generation solution for e-bill and e-statement creation. CheckFree i-Solutions is committed to helping billers, Consumer Service Providers (CSPs) and Biller Service Providers (BSPs) leverage electronic bills and statements as interactive conduits to customer relationship management, marketing and customer self-service applications. CheckFree is based in Atlanta, Georgia, USA with CheckFree i-Solutions' European operations located in Slough, Berkshire, United Kingdom. For further information visit www.checkfree.com/i-solutions.>


 

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