Business Services Industry

Wilson Learning and DigitalThink Form Strategic Alliance; Powerhouse Team to Provide Best-of-Class Blended Learning Solutions Focused on Sales and Customer Service Effectiveness

Business Wire, Oct 15, 2001

Business Editors/High Tech Writers

SAN FRANCISCO--(BUSINESS WIRE)--Oct. 15, 2001

Wilson Learning Corporation, a premium provider of human performance improvement solutions in the areas of sales, service, leadership and assessment, and DigitalThink, Inc. (Nasdaq: DTHK), the leading e-learning business solutions provider, have teamed up to build unparalleled learning solutions for their customers.

Using a blended learning approach that combines the best of e-learning with the highest quality instructor-led training, the two companies will work together to understand the objectives of their customers and to provide the right solutions to deliver measurable performance improvement through learning. Wilson Learning will combine its proven and world-renowned sales and customer service content with DigitalThink's industry-leading E-Learning Platform and Web-based instructional design expertise to deliver a full range of sales force effectiveness and customer service performance solutions. These performance solutions will help global companies develop their worldwide sales and service channels quickly, effectively and at a low overall cost.

Details of the alliance include:

-- Wilson Learning, with operations in major countries around the world and
which specializes in a wide variety of human performance improvement solutions,
and DigitalThink, which has an industrial-strength E-Learning Platform that
handles millions of users worldwide, will team up to provide blended learning
solutions.

-- Wilson Learning and DigitalThink will work together on mutual client
projects, delivering premium human performance improvement solutions
incorporating a client's own content while leveraging the experience, content,
and templates of Wilson Learning and DigitalThink. Wilson Learning and
DigitalThink's other global alliances will jointly provide sales and customer
service performance solutions worldwide.

-- Wilson Learning will also sell DigitalThink's existing catalog of e-learning
courseware to complement Wilson Learning's current offerings.

"Our alliance provides a unique and powerful combination of world-class technology and more than 30 years of human performance improvement success that can be delivered in ways that meet our customers' requirements," said Gayle Kirkeby, president of Wilson Learning Corporation. "This strategic alliance will integrate DigitalThink's recognized leadership in e-learning with the strength of our proven content and years of adult learning expertise," she added.

Wilson Learning offers a complete approach that changes the way people work and improves their performance so that organizations can meet and exceed the strategic goals they set. In addition to sales and service programs currently being created with DigitalThink, the alliance may also provide blended learning capabilities in other content areas. Wilson Learning is continually developing new and better ways to provide customers with expertise in sales, sales leadership, customer service, customer service leadership, leadership development, and assessment. The company believes that effectively selecting, developing, retaining, and managing talented employees is the best source of competitive advantage. Wilson Learning strives to help organizations execute their strategies by improving human performance.

DigitalThink's unique business model provides for the delivery of fully outsourced e-learning solutions that include:

-- An award-winning catalog of off-the-shelf, tutor-supported,

e-learning courseware.

-- A highly flexible and scalable E-Learning Platform upon which

to build customized e-learning courses to meet unique customer

specifications.

-- Outsourced hosting of solution delivery and e-commerce

services, as well as solutions built for corporate intranet

delivery and mobile audiences.

-- World-class, fully-integrated Learning Management and

Reporting & Analysis systems to track and control knowledge

development and its impact on business performance.

This powerful combination makes it possible for clients to access development courses on the Internet from any Web browser using a variety of hardware platforms. Wilson Learning will integrate its proven competency and performance improvement models with DigitalThink to build e-learning courseware that is based on DigitalThink's e-learning instructional design philosophy, which is focused on successful learning outcomes using interactive and engaging content.

"DigitalThink and Wilson Learning have been successful because we're both focused on delivering measurable business results for our customers," said Jon Madonna, president and CEO of DigitalThink. "With the combined global presence and recognized brand of Wilson Learning and the power of the DigitalThink E-Learning Platform, the two organizations are uniquely positioned to help global businesses meet multiple critical bottom-line objectives through a full range of blended learning solutions."

About Wilson Learning Corporation

Wilson Learning Corporation is a global leader in learning and measurement systems for Fortune 500 and emerging organizations internationally, with operations in the US and over 20 countries worldwide. Wilson Learning links human capability to business strategy through an extensive range of services based on best-in-class experts, original and on-going research, and practical field experience. Unique to the industry, the company's integrated offerings include research, strategy implementation, assessment based employee development, consultation and customization, learning resources, and leading edge multi-media. Further information on Wilson Learning is available on the World Wide Web at www.wilsonlearning.com or by calling 1-800-328-7937.

 

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