Business Services Industry
Compaq and Intel Team to Deliver New Standards-Based Speech Server Platform for Service Provider and Enterprise Customers
Business Wire, Oct 22, 2001
Business Editors and High Tech Writers
TECHSUMMIT 2001
LOS ANGELES--(BUSINESS WIRE)--Oct. 22, 2001
ProLiant Server and NetStructure Technology Enables Developers to
Create Applications for Modular Packet-Based Networks
Intel Corporation and Compaq Computer Corp. (NYSE: CPQ) today announced the immediate availability of a fully integrated speech server platform that combines the Compaq's ProLiant(a) DL360 server and the Intel(R) NetStructure(TM) communications boards DM/V-A series. The platform, which is backed by the world-class Compaq Global Services organization, allows developers to build applications such as voice portals, speech-enabled Interactive Voice Response, unified messaging and conferencing for the service provider and enterprise market segments.
With this platform, service providers and enterprise companies can deliver cost-effective enhanced customer service and support solutions that enable phone access to data and other information. For example, airline and travel industries can use this solution for use in checking flight arrivals and departures, and financial institutions can deploy the platform to access automated bank statements or check requests.
"The combination of optimized industry-standard technology and support from Compaq and Intel provides a validated and tested platform for developing speech-enabled solutions for both the enterprise and service provider market segments," said Denis Wood, director, New Markets ISSG Solutions and Strategy, Compaq Computer Corporation. "Developers now have access to a market-leading speech platform that provides new ways to innovate while reducing costs and increasing customer value."
By deploying the density-optimized Compaq ProLiant DL360 server for their speech server development and application platforms, customers receive the best-in-class management capabilities and high performance of ProLiant servers while maximizing space in their crowded data centers. Backed by support services from Compaq Global Services, the platform provides flexible, high-density speech server solutions that can scale as customers' businesses grow.
This speech server solution includes Continuous Speech Processing technology from Intel as the foundation for building high performance speech applications. CSP provides developers with access to advanced barge-in, echo cancellation and speech detection features that are compatible with industry-leading speech recognition software from Nuance, Speechworks and Infotalk. Additionally, Intel offers consulting services, training, support tools and resource kits that enable developers to further accelerate development and deployment cycles.
"We are pleased to work with companies like Compaq to enable and accelerate the development and deployment of open, standards-based speech applications in enterprises and the public network," said Tim Moynihan, director of product marketing for Intel's Telecommunications and Embedded Group.
The new speech server platform is available immediately in 48 or 96 port configurations from Catalyst Telecom and Total Tec Systems. The platform is backed by Compaq's world-class service organization and includes a three-year limited warranty on all hardware components that guarantees on site service by next business day when a problem arises. There is also an extended Pre-Failure Warranty on the processors, memory and hard drives, as well as optional 24x7 support infrastructure services.
Catalyst Telecom, an Intel master distributor and a Compaq authorized reseller will be distributing the speech server platform.
The powerful combination of open standards communications boards from Intel incorporated into Compaq's state-of-the-art server platform enables us to offer our customers an application-ready platform that is supported by Compaq's world-class services," said Farrar Pittman, vice president, Catalyst Telecom, a division of ScanSource, Inc.. "This gives developers the freedom to concentrate on application development, allowing them to significantly reduce their time-to-market for deploying voice enabled business applications."
About Compaq
Founded in 1982, Compaq Computer Corporation ("Compaq") is a leading global provider of enterprise technology and solutions. Compaq designs, develops, manufactures and markets hardware, software, solutions and services, including industry-leading enterprise storage and computing solutions, fault-tolerant business-critical solutions, communication products, and desktop and portable personal computers that are sold in more than 200 countries. Information on Compaq and its products and services is available at www.compaq.com.
Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. This news release may contain forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the Hewlett-Packard/Compaq merger does not close or that the companies may be required to modify aspects of the transaction to achieve regulatory approval or that prior to the closing of the proposed merger, the businesses of the companies suffer due to uncertainty; the market for the sale of certain products and services may not develop as expected; that development of these products and services may not proceed as planned; that Compaq and Hewlett-Packard are unable to transition customers, successfully execute their integration strategies, or achieve planned synergies; other risks that are described from time to time in Compaq and Hewlett-Packard's Securities and Exchange Commission reports (including but not limited to Compaq's annual report on Form 10-K for the year ended December 31, 2000, HP's annual report on Form 10-K for the year ended October 31, 2000, and subsequently filed reports). If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, Compaq's results could differ materially from Compaq's expectations in these statements. Compaq assumes no obligation and does not intend to update these forward-looking statements.
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