Maaya Enhances its e-Support Solution With Verity's Advanced Search Technology; Maaya's CRM Customers To Benefit From Faster Search Results and Lower Costs

Business Wire, Oct 23, 2001

Business Editors & Technology Writers

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Oct. 23, 2001

Maaya Corporation, a premier provider of enterprise e-support and enterprise relationship management applications, today announced an OEM agreement with Verity, a leading provider of infrastructure software that powers enterprise portals and e-business applications.

Maaya will integrate Verity's advanced search technology, into its flagship product, BizConnect.

"BizConnect is focused on unifying all customer content by eliminating duplication and irrelevance of information for our enterprise customers. Our collaboration with Verity further strengthens our solution by providing quick and easy access to customer content," said Mandeep Khera, Chief Marketing and Sales Officer of Maaya. "It will also speed up information search and retrieval processes critical in e-support and managing customer relationships, and can dramatically reduce customer support and retention costs."

With BizConnect, enterprises can organize information in a way that best utilizes knowledge within their company. They can automatically organize this information into intelligent categories for the delivery of targeted and personalized information to the right people at any given time. Users can navigate directly to the information they need through user-friendly interfaces.

"Verity is pleased to collaborate with Maaya by integrating our advanced search technology into Maaya's BizConnect solution. The Verity software will help Maaya speed up knowledge retrieval processes critical in e-support, and customers will be able to access information faster and easier," said Adina Crossley, Director of Channel Programs at Verity. "This is a valuable collaboration for both companies, as it reinforces Verity's leadership position in the next-generation enterprise search market while helping Maaya's customers improve their support systems and communications channels."

In addition, BizConnect empowers enterprises with weblets, which are personalized business portals to manage customers, partners and affiliates' interactions. The weblets harness the power of distributed computing to effectively resolve issues faced by large-scale centralized solutions such as scalability, security, autonomy and deployment complexity.

About Maaya Corporation

Based in Mountain View, Calif., Maaya is a provider of personalized enterprise e-support and enterprise relationship management software. This application leverages Maaya's web-services mediation infrastructure that helps enterprises in facilitating and managing the exchange of web-based services between enterprises, customers, partners and service providers. Some of the current customers include Cisco Systems, Maxtor and Quantum Corporation.

Maaya's investors are Softbank Venture Capital and Cambrian Ventures. For more information, visit Maaya on the Web at http://www.maaya.com.