Visionael and RiverSoft Join Forces to Power Service Provisioning

Business Wire, April 1, 2002

Business Editors/High-Tech Writers

PALO ALTO, Calif. & SAN FRANCISCO--(BUSINESS WIRE)--April 1, 2002

Visionael Corporation(R), a leading provider of service creation and inventory-based network resource management (NRM) software solutions, today announced the integration of its new ServiceBase(TM) service creation engine with RiverSoft(R) (LSE: RSFT.L) Fault Manager and NMOS(TM) (Network Management Operating System). Together the products will redefine the economics of creating, managing and delivering premium Internet Protocol (IP) services for service providers.

Visionael and RiverSoft, a provider of advanced network management solutions, will leverage their existing relationship to enhance the value of their products in the Operations Support Systems (OSSs) of their service provider customers. Visionael's core 6.X inventory management solution along with its ServiceBase service creation engine will integrate out of the box with RiverSoft Fault Manager and NMOS software with the use of an integration cartridge.

"RiverSoft is continuously looking for ways to increase the value of our customers' investment in our products," said John Haley, vice president of marketing for RiverSoft. "The Visionael ServiceBase solution provides an excellent opportunity for our service provider customers to leverage their investment in RiverSoft to help speed the flow-through provisioning process by eliminating inaccuracies in provisioning inventories."

Visionael ServiceBase is the first open, intelligent and scaleable service creation engine that allows service providers to rapidly create and deliver new premium IP services at Layer 3 and traditional circuit connectivity at Layer 2. RiverSoft's real-time logical network data will integrate seamlessly with Visionael's physical network inventory data, creating a single view of all provisioned services and the network devices and connectivity over which they are provisioned. ServiceBase can use RiverSoft Fault Manager and NMOS to monitor and track changing network elements in real-time, as well as to reconcile the differences -- resulting in an extremely accurate real-time provisioning inventory. The correlation of this information eliminates most provisioning errors for ServiceBase customers, greatly improving internal productivity and overall customer satisfaction.

"A precise, real-time documentation of network inventory is necessary for accurate flow-through provisioning. Visionael ServiceBase is the industry's most rapid and precise solution for service provisioning, and integration with RiverSoft Fault Manager and NMOS will increase the efficiency and accuracy of a customer's provisioning processes," said Jeff Cotrupe, senior product marketing manager for Visionael.

The Visionael/RiverSoft integration cartridge is available immediately from Visionael. Pricing varies and is available upon request. Please contact info@visionael.com for additional information.

About RiverSoft

RiverSoft provides advanced network management solutions that have been designed to adapt to the rapid pace of change in today's networks. RiverSoft solutions can help reduce operational costs of network management and accelerate time-to-market of high-margin, value-added services. RiverSoft customers and partners include Cisco Systems, Hewlett-Packard, Level 3 Communications and Siemens Network Systems Limited. Information about RiverSoft and its solutions may be found at www.riversoft.com.

About Visionael

Headquartered in Palo Alto, Calif., Visionael is a leading provider of service creation and inventory-based network resource management (NRM) software solutions. As a key component of any operations support system (OSS), Visionael transforms the economics of creating, managing, and delivering network services. Visionael solutions enable service providers to rapidly and cost-effectively deliver high-demand IP services to their customers and provide enterprises a platform to design and deploy complex, geographically distributed networks. Visionael customers include AT&T, Cable & Wireless, Fidelity, IBM Global Services, Kaptech, Ionex, Telseon, Verizon, and 360networks. For more about Visionael, please visit www.visionael.com or call 650/470-8920. In Europe, Visionael SARL is located in Paris and can be contacted at 33.140.71.28.28 or emea@visionael.com.

Note to Editors: Visionael(R), the Visionael logo, WEBcentral, APIcentral and ServiceBase are trademarks of Visionael Corporation. RiverSoft is a registered trademark of RiverSoft Technologies. All other companies and products referenced herein may be trademarks or registered trademarks of their respective holders.