Plus Consulting to Implement CRM Solution for Pittsburgh Corning, One of the World's Largest Glass Block Manufacturers

Business Wire, April 1, 2002

Business Editors/High Tech Writers

CANONSBURG, Pa.--(BUSINESS WIRE)--April 1, 2002

Solution to Enable Entire Sales Force to Identify New Customers,

Better Manage Clients

Plus Consulting LLC, a technology consulting firm providing IT Strategy, ERP, CRM and Web portal solutions, today announced a deal with Pittsburgh Corning to implement the SalesLogix Customer Relationship Management (CRM) solution for the company's entire sales force.

The solution will allow the sales team of Pittsburgh Corning -- an industry leader in the industrial, institutional and commercial insulation market and one of the world's largest manufacturers of glass block products -- to manage the multiple architects, builders, engineers, distributors and sales reps involved in new leads. The SalesLogix solution will also integrate all of Pittsburgh Corning's client and prospect data with 3rd party lead generation services, such as Dodge and PEC reports.

[pilcrow (paragraph sign)] "We chose Plus Consulting because of their experience with the current version of SalesLogix, their response to our business requirements and their commitment to their work," said Jim Jones, CIO for Pittsburgh Corning. "Our mission is to focus on our customers by bringing structure and discipline to our sales process by capturing consistent sales data therefore providing more efficient methods for tracking, maintaining and retrieving information on current and potential customers. Additionally we hope to employ the benefits and value of the entire PCC organization to each and every sales opportunity."

"Our deal with Pittsburgh Corning is another example of leveraging our expertise and reputation for on time seamless CRM software implementations in the Pittsburgh region," said Steven G. Smith, Managing Partner of Plus Consulting. "We're pleased to be involved in empowering the sales force of one of the most prestigious companies in the region, so that it may better serve and manage its customers and prospects."

In addition to its expertise in integrations and implementations specific to the SalesLogix CRM application, Plus Consulting is also experienced in implementations of Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and e-Business software, and has the unique ability to integrate the above applications through Plus Consulting's custom developed Web Portal solution.

About Pittsburgh Corning

Pittsburgh Corning Corporation (PCC) is a leading U.S. supplier of building materials to worldwide markets. The company's glass block products and FOAMGLAS(R) cellular glass insulation products are used extensively in industrial, commercial, and residential construction and renovation.

PCC Corporate Headquarters in Pittsburgh, PA houses the Sales and Marketing, Customer Service, Technical Service and Information Technology Support Staff. The Sales function also includes approximately 30 remote Territory Representatives throughout the United States.

The commitment to excellence can be traced back as early as 1937, when a young company set out with a vision to set new standards. By providing innovative products for commercial, industrial, and residential building applications, the vision continues today. The results are as clear as our VUE(R) Pattern glass block. Pittsburgh Corning Glass Block continues to set the highest industry standards with pre-designed shower system kits, the fully assembled Lightwise(R) Window and the industry's first cellular glass insulation, FOAMGLAS(R) insulation.

The mission of the Sales and Marketing Department is to promote products to specifying entities, support the products with Territory Representatives, Technical Service, and to secure sales through an extensive network of distributors. Additionally, PCC uses a separate channel of distribution, specifically the large retail building material chains, for a portion of its glass block products.

About Plus Consulting LLC

Plus Consulting LLC is a privately held provider of IT strategy, operations consulting, ERP, CRM and Web portal services, to mid-market organizations and divisions of large companies. The company has specific application expertise in e-Business, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management (SCM) software, especially those of SalesLogix, Ross Systems and JD Edwards. Plus Consulting delivers personalized and affordable technology solutions that enable efficiencies in process, people and technology in the manufacturing, healthcare, and service industries. From initial contact, through "go-live" and beyond, the company guides its clients through the anxiety associated with constant shifts in technologies. Past and current clients include Com-Net Ericsson, JA Jones Construction, Elkem Metals, D & E Communications, Inc., The IT Group, SmartOps, CENTRIA and many others. Corporate headquarters are located in the Southpointe Industrial Park, 125 Technology Drive, Suite 205, Canonsburg, Pennsylvania, 15317. Plus Consulting can be reached at (724) 743-1110 or at www.plusconsulting.com.