Media Alert: Pivotal CEO to Present at RBC Capital Markets 2002 Telecommunications & Technology Conference

Business Wire, April 10, 2002

Business Editors

RBC Capital Markets 2002

VANCOUVER, British Columbia--(BUSINESS WIRE)--April 10, 2002

Pivotal Corporation (Nasdaq:PVTL)(TSE:PVT.) the leading provider of sensible customer relationship management (CRM) software today, announced that Pivotal will be presenting at the RBC Capital Markets Conference, "Back To The Summit 2002" in Whistler, B.C., April 9 - 12, 2002. Bo Manning, president and CEO of Pivotal will speak on April 10, 2002.

WHO: Bo Manning, President and CEO, Pivotal

WHAT: RBC Markets Conference "Back To The Summit 2002"

WHEN: Wednesday, April 10, 2002

2:00PM - 3:00PM PT (11:00AM - 12:00PM ET)

WHERE: Fairmont Chateau Whistler Resort, Whistler, British

Columbia

About Pivotal Corporation

Pivotal Corporation offers clear, complete and sensible Customer Relationship Management (CRM) software that delivers results for a fraction of the cost of typical CRM software. Pivotal's customers are companies and business units in the revenue range of $100 million to $3 billion. Pivotal and its partners provide the software, services, and support required to produce significant improvements in marketing, sales, and service effectiveness for mid-enterprise companies. More than 1,400 companies globally use Pivotal including: Hewlett Packard, CIBC, HarperCollins Publishers, Hitachi Telecom Inc., Intrawest Corporation, Vivendi, Royal Bank of Canada, Southern Company, and Ziff Davis Media Inc.

Pivotal's advanced software technology includes powerful capabilities in: CRM, Internet commerce, interactive selling, partner management, corporate portals, and wireless technologies. For more information visit http://www.pivotal.com/

Forward Looking Statements

This press release and statements made at the conference may contain forward-looking statements that involve a number of known and unknown risks, uncertainties and other factors that may cause actual results of events to differ materially from those anticipated in our forward-looking statements. Factors that could cause actual results to differ materially include a number of risks, uncertainties and other factors, such as the need to develop, integrate and deploy applications to meet our customer's requirements, the possibility of development or deployment difficulties or delays, the dependence on our customer's satisfaction with Pivotal's CRM software, its continued commitment to the deployment of the solution, and the risks involved in developing software solutions and integrating them with third-party software and services. Although we believe that the expectations reflected in our forward-looking statements are reasonable, individual results may vary, and we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements.

(C) 2002 Pivotal Corporation. All rights reserved. Pivotal is a registered trademark of Pivotal Corporation. All other trade names mentioned are trademarks and/or registered trademarks of their respective owners.