Open Text's LiveLinkUp Europe Awards Honor Excellence in Enterprise Collaboration and Knowledge Management; Winners Recognized at Gala Awards Dinner

Business Wire, April 24, 2002

Business Editors, High Tech Writers

CHICAGO--(BUSINESS WIRE)--April 24, 2002

At its first annual European user conference, Open Text(TM) Corporation (Nasdaq:OTEX) (TSE:OTC.), worldwide leader in delivering collaboration and knowledge management software, recognized the innovation of its customers and partners with the LiveLinkUp Europe Awards. More than 700 people were in attendance at the conference. All keynotes were presented as planned, including those by Jack Welch, Former CEO of General Electric; Guenther Klementz, Chief Knowledge Officer of Siemens; Hubert St. Onge, Chief Knowledge Officer of Clarica; Ken Olisa, CEO of Interregnum; Jim Balsillie, CEO of RIM; and Christian Petschke, KM Manager, KPMG. The winners were honored at a gala dinner event at the Concorde La Fayette in the heart of Paris.

"We're proud to honor the outstanding collaboration and knowledge management achievements of our customers and partners," said John Shackleton, President of Open Text. "The winners of the LiveLinkUp Europe Awards demonstrate those qualities that continually propel technological innovation to make better use of knowledge capital. Their successes in improving organizational productivity and profitability through Open Text solutions are a yardstick by which we measure our own success as a global provider of enterprise technology solutions."

The Judges

These awards were made possible through the hard work of a dedicated panel of judges, made up of independent industry experts:

Nucleus Research: Rebecca Wettemann

Strategy Partners: Rory Staunton

The Awards

The LiveLinkUp Europe Awards recognized 7 categories of best-in-class solutions and applications based on the Open Text family of products. The Open Text Affinity team also honored the outstanding achievement of European partners in three categories.

Category: Knowledge Management Solutions

Awarded for a solution that improves and streamlines the capture and sharing of knowledge assets across an enterprise-wide intranet.

Winner: Pfizer

Pfizer uses Livelink both customized and out-of-the-box to provide various global business solutions to users worldwide. Implementation of Livelink solutions have enabled Pfizer to retire or consolidate legacy systems and also to provide global access to business critical information.

Category: Collaborative Solutions

Awarded for a solution that provides improvements in the way a customer creates virtual teams, demonstrating improvements in overcoming traditional challenges posed by organizational and geographic boundaries.

Winner: Vodacom

Using myLivelink as Vodacom's enterprise portal paved the way to a structured, accessible and user friendly intranet that provides relevant and useful information online directly from Livelink. Vodacom also makes use of Livelink's functionality (version control, audit trail, discussions, etc.) to support the overall optimization of its quality management system.

Category: Document Management Solutions

Awarded for a solution that demonstrates increased efficiencies in document development, management and archiving, including a reduction in the manual processes required for these functions.

Winner: Television Suisse Romande, a branch of SRG SSR idee suisse (TSR)

A conception from Television Suisse Romande, STRADA is an Open Text BASIS system designed for broadcasting concept management, including managing information from program scheduling to post-broadcasting.

"This award is a reflection of the outstanding success we have achieved in implementing an external and enterprise-wide external standard for document and photograph management with BASIS," said Gaetan Scerba, Technical Project Manager, Television Suisse Romande.

Category: Records Management Solutions

Awarded for a solution that effectively mitigates risk in the management of corporate records.

Winner: UNHCR

The combination of Livelink and iRIMS provides a centralized database for managing all official documentation that requires accessibility by the entire organization, including its field offices.

Category: Library and Catalog Management Solutions

Awarded for a solution that enhances an organization's ability to protect and leverage its intellectual assets.

Award Winner: Unilever

Unilever Bestfoods has used Livelink to build up and manage an extensive recipe database in support of its e-marketing campaign for the consumer goods industry.

"After my recent election to e-manager of the year in the Netherlands, based on our internal efforts, this Open Text award complements perfectly, since it is based on the outcome of these efforts: consumer driven applications," said Gerard Prins, e-commerce manager of Unilever Bestfoods Nederland.

Category: Business Function Applications

Awarded for a packaged "product" application based on any one or combination of Open Text products that satisfies a particular business need, such as new product development, brand management, e-learning, pharmaceutical research, etc.

Winner: Dexia Bank

Livelink was used to make a success of a complex renovation project of a landmark building at Dexia Bank's headquarters in Brussels. An independent IDC study calculated a return on investment of 437% for the duration of the project.