Business Services Industry
Enterprise Computing Solutions Launches Professional Services Aimed At Companies Implementing Oracle Apps
Business Wire, April 8, 2002
Business/High-Tech Editors
Oracle AppsWorld 2002
Booth No. 1210
SAN DIEGO--(BUSINESS WIRE)--April 8, 2002
Top California infrastructure provider adds value to
engagements with dedicated consultation services group
Enterprise Computing Solutions (ECS) of Mission Viejo, one of California's largest resellers and system integrators, today announced the establishment of its Professional Services Group, debuting this week at Oracle AppsWorld (Booth 1210, San Diego Convention Center).
The new focus, headed by John Foley, chief technology officer, will support infrastructure design and development efforts and provide post-deployment services to help customers maximize the value of their applications and infrastructure initiatives.
ECS designs and deploys highly available infrastructure for enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), business-to-employee (B2E) and other mission-critical business applications for top Fortune 500 enterprise firms, including Nestle, TRW, Sony, Honda, and Black & Decker.
Dave Butler, president and CEO, says the new consulting arm is an outgrowth of the expertise ECS brings to its customers. "ECS has been around since 1989 and has a savvy management team with over 100 years of expertise within the IT industry.
"Our expertise with software and experience with implementation partners has given us a wealth of knowledge about best-practices and systems processes. This effort will strengthen our ability to evaluate technology and security challenges, right-size the infrastructure, establish proper budgets, and identify the best high-level IT configuration for the specific applications required," said Butler.
"At ECS, we don't simply deploy a hardware solution, we work in close alliance with our partners, including Oracle, Precise, Veritas, Cisco, HP and many others, to design, develop and implement a more agile and profitable business for our customers," Butler said.
Butler also says the initiative was sparked by customer demand. ECS return engagements have resulted in more customer requests for consultative services. "We've always added value with our services orientation," Butler commented. "Now we're simply consolidating these services under one roof to give customers more consistent access to high-level consultation solutions."
"Oracle enthusiastically supports working with quality resellers of infrastructure implementation solutions such as ECS," said Ken Muse, vice president, channels at Oracle. "The benefits resellers and technology implementers bring to the customer are invaluable. Oracle and ECS are both committed to customer satisfaction."
"ECS is a good partner for HP as it shares a similar customer-orientated philosophy and remains focused on delivering total solutions, as opposed to just hardware solutions," said Charles Rochon, North America solution sales representative, Hewlett-Packard Company Business Customer Organization. "ECS is able to respond quickly to proposals that encompass the entire customer need."
Mike Johnson, IT manager for ViaSAT in Carlsbad, Calif., said, "The partnership with ECS is very successful. It has been the best partner that I have ever worked with in my 30 years in the industry. ECS is very knowledgeable of the solution and the product it recommends. The staff is very straightforward and honest, and when commitments are made, they are kept. ECS works with me to the get the best solutions to meet my needs."
Butler added that since Sept. 11th his customers have shown dramatic interest in disaster recovery, high availability and security as key ingredients to their ERP systems.
"These crucial elements can only be achieved," he said, "when our experts (ECS experience totals more than 150 years in the IT industry) design and implement a comprehensive solution industry-leading suppliers and savvy management teams that are more interested in long-term performance, reliability and ROI than in short-term fixes."
To highlight the establishment of its new consultative services, ECS has compiled a Top Ten Checklist for Implementation and Infrastructure Successes. The compilation features perspectives from industry experts' and offers valuable pointers that can help organizations save tens of thousands of dollars on how to implement successful technology initiatives. The Top Ten Checklist will be available as a free gift to all attendees who stop by the ECS booth (1210), and who visit with ECS staff in the Hewlett-Packard (1714) and Precise Software (1926) booths.
About Enterprise Computing Solutions
Founded in 1989, ECS is one of Southern California's premier providers of IT infrastructure for medium-to-large businesses. With a client roster that includes numerous Fortune 500 companies, ECS has completed hundreds of successful installations, providing infrastructure for mission-critical applications, including enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), business-to-employee (B2E) and other significant applications. Utilizing an integrated partnership approach to customer IT projects, ECS' success is based on its ability to improve overall project ROI with a unique combination of consulting, project management, product solutions, integration and post-installation enhancements. Enterprise Computing Solutions, Inc. is headquartered Mission Viejo, Calif. www.thinkecs.com
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