Multimedia Available: J.D. Power and Associates Reports: Cincinnati Bell Ranks Highest in Customer Satisfaction Among Residential Local Telephone Service Providers

Business Wire, August 1, 2002

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--(BUSINESS WIRE)

Cincinnati Bell, which provides telecommunications services to parts of Ohio and Kentucky, ranks highest in customer satisfaction among U.S. local telephone service providers for the second consecutive year, according to the J.D. Power and Associates 2002 Residential Local Telephone Customer Satisfaction Study(sm) released today.

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