FrontRange Solutions Introduces Rebate Program in Canada for Popular GoldMine CRM Software

Business Wire, August 14, 2002

Business Editors & High-Tech Writers

COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Aug. 14, 2002

Rebate of Up to $100 (CDN) Offers Additional Incentive to Install Easy-To-Use GoldMine(R) Business Contact Manager Software; Emphasizes

Company's Commitment to the Canadian Market

FrontRange Solutions, an international market leader in customer relationship management (CRM) and customer service and support software, today announced a rebate program in Canada through which end-users can receive $50 (CDN) for a new purchase and an additional $50 (CDN) for competitive upgrades.

The rebate applies to new purchases of the company's GoldMine Business Contact Manager software, a powerful contact management and sales force automation solution for organizations that have outgrown basic contact and task management. The new program represents the company's focus on the growing North American market.

"We believe there's tremendous potential in Canada, with an expected growth rate of 35 percent through next year," said Jerry Lumpkin, senior vice president of worldwide marketing at FrontRange Solutions.

"GoldMine by FrontRange Solutions already delivers one of the quickest returns on investment of just about any CRM software. This rebate makes the purchase decision an easy one, so that end-users can start tracking and managing important customer information straight out of the box."

Introduced late last year, GoldMine Business Contact Manager offers several advanced features, including enhanced data integration with Microsoft(R) Outlook(R) 98/2000/2002 and Intuit(R) QuickBooks(R) Pro 2002 and QuickBooks Premier 2002. By integrating more closely with Outlook, GoldMine Business Contact Manager enables users to send, accept, decline or reschedule meetings with attendees via the iCalendar (iCal) standard.

The software also allows users to access calendars and contact information from handheld devices and to integrate with other widely used business applications.

To participate in the rebate program, customers simply complete the redemption form, and provide a sales receipt and the packaging barcode. Users seeking the competitive upgrade rebate should send the same materials along with a proof of ownership document, which can be an original program disk, the title page of the user manual or a printout of the Help/About screen from the competing product. The Canadian rebate program lasts through Oct. 31, 2002.

Pricing and Availability

GoldMine Business Contact Manager is available through authorized FrontRange Solutions Partners and through select retail outlets. List pricing for a single user license is $295 (CDN), and $1,199 (CDN) for a five-user license.

About FrontRange Solutions Inc.

FrontRange Solutions develops software and solutions that allow organizations to deliver extraordinary customer relationships and service. An international market leader in customer-centric software for almost 15 years, the company has headquarters in Colorado Springs, with offices in Los Angeles, the United Kingdom, France, Germany, Italy, South Africa, Australia and Singapore.

Solutions include: industry-leading GoldMine(R) software family for customer relationship management (CRM), team-based contact management and sales force automation; and the award-winning HEAT(R) software line for world-class customer service and support.

FrontRange drives business decisions for profitability in market-leading companies such as Shell Oil, Coca-Cola, Chevron, Prudential Securities, Electricite de France, Mack Trucks, Turner News Network and Salomon Smith Barney. Industry awards for FrontRange include Software Magazine's "Hot 500," Call Center Magazine Product of the Year, Entrepreneur Magazine's Best Software, Users Choice Awards and PC Magazine "Editors' Choice."

For more information on FrontRange, call 800/776-7889 or visit www.frontrange.com.