Business Services Industry
Multimedia Available: J.D. Power and Associates Reports: EarthLink Ranks Highest in Customer Satisfaction Among Dial-Up Internet Service Providers
Business Wire, August 20, 2002
Business & High-Tech Editors
ADVISORY...for Tuesday (Aug. 20)
NOTE TO EDITORS: Multimedia Assets Available With This Story
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--(BUSINESS WIRE)
EarthLink ranks highest in overall customer satisfaction among national and larger regional dial-up Internet service providers (ISPs) according to the J.D. Power and Associates 2002 Internet Service Provider Residential Customer Satisfaction Study(sm) released on Tuesday, Aug. 20. And, for the first time, three ISPs -- EarthLink, RoadRunner and BellSouth -- tie for highest overall customer satisfaction among customers evaluating national and larger regional high-speed ISPs.
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