Captaris Announces RightFax 8.5; Enterprise Integration Platform Enables Automation of Core Business Processes

Business Wire, August 27, 2002

Business Editors/High-Tech Writers

KIRKLAND, Wash.--(BUSINESS WIRE)--Aug. 27, 2002

Captaris, Inc. (Nasdaq:CAPA), a leading provider of unified communications and mobile business solutions, today announced RightFax 8.5, the newest suite of the world's market leading e-document delivery software which includes enhanced enterprise fax and universal information exchange capabilities that integrate with enterprise business applications.

"The e-document delivery market is expected to grow steadily over the next few years," said Blair Pleasant, President and Principal Analyst, of COMMfusion. "Corporations are demanding a single solution that can seamlessly integrate diverse business applications and process information streams from these applications to customers, vendors and partners. Solutions like those Captaris is offering are providing customers cost-effective ways to increase efficiency for repetitive business processes."

RightFax 8.5 Packaging

Captaris has repackaged and repriced the RightFax family of products with the release of 8.5 to target several areas of high market growth and customer demand. The first is a single solution that can efficiently pull business-critical data from a variety of business applications and provide more efficient channels of document distribution. RightFax 8.5 renders data from legacy systems, Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications into actual forms that can be processed and distributed to multiple communication channels. The retrieved information is inputted into documents that can be delivered via email, fax, or the Internet to wireless devices, the desktop, or multifunction copiers and printers.

Targeting the SMB Market

The second area of industry growth is the small- and medium-sized U.S. businesses (SMB) market and the need for scalable packages for low- to high-volume transaction environments. The RightFax 8.5 suite of products addresses this market by offering the ability to manage a range of transactions to automate repetitive tasks for the purpose of accelerating process cycle times.

According to Access Markets International (AMI) Partners, Inc., "As of the second quarter of 2002, over one million U.S. SMBs were using one or more business process automation applications (Sales Force Automation (SFA), CRM, ERP or Supply Chain Management (SCM)) -- that figure represents a 114 percent increase over the 489,000 SMBs that were using the apps during the same period in 2001."

Right Fax 8.5 Pricing and Availability

The RightFax Network and Integration offerings will be available for shipping on September 17 and consist of the following packages ranging from $1,995 to $16,995 MSLP which allow customers the ability to leverage their initial investment and add capabilities as their business needs grow:

-- RightFax Business Server -- allows individuals or workgroups to send and receive documents from the desktop via fax, email or the Internet; offers a single point of administration to manage RightFax servers on the network and reduces document delivery cost by up to 90 percent

-- RightFax Enterprise Server -- enables individuals or workgroups to manage heavy document traffic and is designed for multiple fax server environments (least-cost routing, load balancing/clustering and redundancy features); increases productivity, eliminates manual processes such as printing, mailing or manually faxing documents and scales to support large volumes of transactions

-- RightFax Business Integration -- enables applications for information exchange and low-transaction-volume environments to automate business processes at a cost-effective price and allows electronic delivery of critical business documents originating from mainframe, midrange, host or ERP systems

-- RightFax Enterprise Integration -- enables applications for information exchange and high-volume environments to automate business processes at a cost-effective price; supports all delivery options available, including print, fax, email, Internet; provides secure and certified document delivery and offers Java Application Program Interface (API) and Extensible Markup Language (XML) interface for additional customization

RightFax 8.5 Major Features and Enhancements

-- Integration Wizard

The easy-to-use graphical interface allows customers to more

quickly and efficiently integrate RightFax with their

enterprise applications. The following configurations are now

easily customized: capturing host data, creating forms and

templates, processing data, previewing the appearance of forms

and testing delivery methods, set up of the delivery methods

and notification actions and testing.

-- Windows 2000 Certification

RightFax is certified on Windows 2000 Server and Advanced

Server, including support for Windows Cluster Service.

Certification provides application reliability, continuity in

the user interface experience, decreased cost of ownership,

ease of installation and ongoing operation.

-- Human-Answered Fax

RightFax now provides a variety of efficient methods for