Business Services Industry
Navy Federal Credit Union Selects Teradata Data Warehouse Solutions to Enhance Service to Members Around the Globe
Business Wire, August 5, 2002
Business Editors
DAYTON, Ohio--(BUSINESS WIRE)--Aug. 5, 2002
Teradata, a division of NCR Corporation (NYSE:NCR), announced that Navy Federal Credit Union, headquartered in Virginia with branches around the globe, selected Teradata(R) data warehousing solutions to enhance service to its 2.2 million Navy and Marine Corps members and their families.
"We were looking for a solution that would replace our current marketing database and, more importantly, provide the flexibilty to grow with us," said Ralph Yeatts, senior vice president of planning at Navy Federal. "Teradata provides the data warehousing infrastructure to support our future requirements."
The Teradata enterprise-wide data warehouse provides a comprehensive view of all Navy Federal members' financial relationships with quick access to account information. This enhanced capability enables the credit union to offer speedy decision-making for new services and an enhanced level of personal service to all members.
"Navy Federal is one of a number of financial institutions that are beginning to upgrade their data warehouses to better manage the wealth of information as a key to improve customer service," said Jim Donovan, marketing vice president for Teradata financial services industry group. "By consolidating customer information into a central data warehouse, institutions are able to both reduce costs while maximizing the value of the information to improve customer service and sales."
About Navy Federal Credit Union
Navy Federal is the world's largest credit union, with more than 2.2 million members and over $16 billion in assets. Headquartered in Vienna, Virginia, Navy Federal operates 95 member service centers and 256 proprietary ATMs worldwide. Navy Federal serves most military and civilian personnel of the Navy and Marine Corps and their families. For additional information about Navy Federal, visit www.navyfcu.org.
About Teradata Division
Teradata, a division of NCR Corporation, offers powerful analytical solutions that help businesses drive growth. Teradata solutions include the Teradata database, and analytical applications for customer relationship management, operations and financial management, business performance management and e-business. To learn more about Teradata Division and its solutions, go to www.teradata.com.
About NCR Corporation
NCR Corporation (NYSE:NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata(R) data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs 30,400 people worldwide.
NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.
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