Synygy Turns to SunGard for Disaster Recovery, Continues Building a Best-in-Class Software Support Infrastructure

Business Wire, Dec 19, 2002

Business Editors/High-Tech Writers

CONSHOHOCKEN, Pa.--(BUSINESS WIRE)--Dec. 19, 2002

Synygy Inc., the largest and most successful provider of Enterprise Incentive Management (EIM) software, today announced that it had successfully conducted a complete and total reassessment of its disaster recovery and software support infrastructure.

Implemented with the assistance of SunGard Availability Services, the pioneer and leading provider of information availability services, the extensive plan provides for continuity in vital operations such as Synygy's data center, software support, and client service operations in the case of emergencies.

"With a global software development organization, client services and software support being provided from multiple locations, clients utilizing our software hosting and outsourcing services, and other clients running the software in various deployment configurations around the world, we needed to be certain that our data center operations were inline with industry expectations." said Larry Novacich, Vice President, Operations at Synygy. "SunGard has helped us plan for business continuity so that our clients can rely on us when unexpected events occur."

In addition to providing the only fully featured, 100 percent Web-based EIM software in operation at clients today, Synygy provides optional software hosting and outsourcing services using its own data center and its own staff of information technology professionals. The implementation of the SunGard disaster recovery plan is part of Synygy's continued effort to deliver the highest possible quality software and services to Synygy clients.

About SunGard Availability Services

SunGard Availability Services is the pioneer and leading provider of information availability services, helping to ensure that more than 10,000 clients in North America and Europe have uninterrupted access to their business-critical information systems. With over 3 million sq. ft. of hardened facilities, it offers a complete range of information availability services for more than 30 technology platforms, from 48 hour disaster recovery hotsites to always-on, high-availability infrastructure, co-location and electronic vaulting services. SunGard also provides technology and systems management services for application and data center outsourcing, as well as business continuity consulting services and planning software.

About SunGard

SunGard is a global leader in integrated IT solutions for financial services. SunGard is also the pioneer and leading provider of information availability services. SunGard serves more than 20,000 clients in over 50 countries, including 47 of the world's 50 largest financial services institutions. SunGard (NYSE:SDS) is a member of the S&P 500 and has annual revenues of $2 billion. Visit SunGard at www.sungard.com.

About Synygy

Synygy Inc. is the largest and most successful provider of Enterprise Incentive Management software and services. Synygy's solutions, which include Enterprise Incentive Management (EIM), Sales Performance Management (SPM), and Enterprise Performance Management (EPM), align the behaviors of salespeople, employees, executives, partners, brokers, suppliers, and customers by helping companies define performance, reward success, and deliver results. Synygy EIM software recently won Open Systems Advisors' prestigious Crossroads 2002 A-List Award. Based in suburban Philadelphia, Synygy's success and sustained growth were recently recognized when Synygy was named to the Inc. 500 Hall of Fame, reflecting Synygy's fifth consecutive inclusion on the Inc. 500. For more information on Synygy, visit www.synygy.com.

Synygy is a registered trademark and Synygy Enterprise Incentive Management, Synygy EIM, Synygy Enterprise Performance Management, Synygy EPM, Synygy Sales Performance Management, Synygy SPM, and "Performance Defined. Results Delivered." are trademarks of Synygy, Inc. All other trademarks are trademarks or registered trademarks of their respective owners.