Leading North American Energy Provider Selects Fair, Isaac Decision System to Enhance CRM and Business Performance Needs

Business Wire, Feb 15, 2002

Business Editors

SAN RAFAEL, Calif.--(BUSINESS WIRE)--Feb. 15, 2002

Fair, Isaac and Company, Incorporated (NYSE:FIC), the leading global provider of decision technology, announced today that it recently signed an agreement with Canada's giant energy provider, Hydro-Quebec, for its Fair, Isaac Decision System(TM) and custom scorecards. Decision System will become a central driver in enabling Hydro-Quebec to consistently and quickly assess risk for its entire commercial portfolio and make more profitable, customer-centric decisions.

"We are pleased to be working with one of Canada's top energy providers to help improve their customer relationships and business performance," said Mike Gandolfo, Vice President at Fair, Isaac. "The energy industry is not immune to the market pressures created by deregulation and competition. We also saw this happening in the telecommunications industry several years ago, and we believe that our analytics and decision technology are uniquely positioned to help thought-leading utilities like Hydro-Quebec balance risk, revenue and customer satisfaction," he explained.

Hydro-Quebec will utilize Fair, Isaac's analytics and decision engine technology to improve account management processes by enabling an objective and consistent process for evaluating its commercial customers' creditworthiness, revenue potential and risk. Decision System will help Hydro-Quebec respond with the right customer treatment at the right time, build customer loyalty and minimize losses due to delinquency.

Normand Dignard, Account Receivable Management Director of Hydro-Quebec, said, "The industry's continual changes will dramatically change the way we manage our customer relationships. With Decision System we can make fast, consistent and targeted decisions across all customer touch points, build strong, long-term relationships and improve overall profitability."

Fair, Isaac's Decision System has quickly emerged as the predominant decision engine technology since its introduction one year ago. Users can quickly design and implement analytically driven decision engines that can be executed in real time to consistently, accurately and automatically make complex business decisions that lead to improved business performance.

About Fair, Isaac

Fair, Isaac is the preeminent provider of creative analytics that unlock value for people, businesses and industries. The company's predictive modeling, decision analysis, intelligence management and decision engine systems power more than 14 billion decisions a year. Founded in 1956, Fair, Isaac helps thousands of companies in over 60 countries acquire customers more efficiently, increase customer value, reduce risk and credit losses, lower operating expenses and enter new markets more profitably. Most leading banks and credit card issuers rely on Fair, Isaac's analytic solutions, as do insurers, retailers, telecommunications providers and other customer-oriented companies.

Through the www.myfico.com Web site, consumers use the company's FICO(R) scores, the standard measure of credit risk, to manage their financial health.

Headquartered in San Rafael, California, Fair, Isaac is traded on the New York Stock Exchange (NYSE:FIC) and for the fiscal year ended September 30, 2001, reported net income of $46 million on revenues of $329 million. For more information, visit www.fairisaac.com.

About Hydro-Quebec

Created in 1944 by the Quebec government, its only shareholder, Hydro-Quebec supplies electricity to over 3.5 million Quebec customers. The company also does business with dozens of power companies in northeastern North America and participates in energy-related infrastructure projects on several continents. With assets of nearly $60 billion (CDN $), annual sales of $11.4 billion (CDN $) and a work force of approximately 19,500, Hydro-Quebec ranks among the leaders of the North American energy industry.

Except for historical information contained herein, the statements contained in this press release are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the company's ability to derive expected revenues from new contracts, recruit and retain key technical and managerial personnel, the maintenance of its existing relationships with key alliance partners, its ability to continue to develop new and enhanced products and services, competition, regulatory changes applicable to the use of consumer credit and other data and other risks described from time to time in Fair, Isaac's SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2001. Fair, Isaac disclaims any intent or obligation to update these forward-looking statements.

Note to Editors: Fair, Isaac, Fair, Isaac Decision System and FICO are trademarks or registered trademarks of Fair, Isaac and Company, Inc., in the United States and/or in other countries. Other product or company names herein may be the trademarks or registered trademarks of their respective owners.