Serena Announces Agreement With IBM to Deliver Powerful Application Performance Management Solution to Enterprise Customers

Business Wire, Feb 21, 2002

Business Editors/High-Tech Writers

BURLINGAME, Calif.--(BUSINESS WIRE)--Feb. 21, 2002

IBM Licenses Serena StarTool APM, Enabling Customers to Improve

Productivity, Lower Costs

SERENA Software, Inc. (Nasdaq:SRNA), an industry-leading supplier of software that automates change to enterprise code and content, today announced an agreement with IBM wherein IBM will license and market Serena(TM) StarTool(R) APM to complement its enterprise application development and performance management suite.

"It is imperative that businesses continuously monitor and evaluate the functionality of their operating systems to ensure the availability and minimize the risk of downtime of mission-critical applications," said Carl Greiner, Vice President and Director, Enterprise Data Center Strategies, at META Group, Inc. "Successful IT operational organizations require robust change automation supporting well defined processes to enable comprehensive, robust and competitive business solutions."

"Enterprise customers are looking to IBM to provide a wide array of application development, quality assurance, and performance management solutions. We are very pleased to have this agreement with Serena," said David Chew, Director of Enterprise Transaction Systems, at IBM Corp., Inc. "Working with Serena to provide complementary solutions for IBM zSeries is part of our commitment to deliver a comprehensive application development software solution for the platform."

Serena StarTool APM, Application Performance Manager, is a performance measurement and analysis system that helps to resolve OS/390(1) and z/OS(1) job performance issues, providing vital statistics on any job -- an application, subsystem or task -- that warrants monitoring. By employing Serena StarTool APM, users can focus their activities on tuning specific areas of an application to boost productivity and meet the challenges demanded by e-business.

"We are pleased to extend our relationship with IBM," said Mark Woodward, president and chief executive officer of SERENA Software, Inc. "This agreement enables us to expand our global reach, providing customers with an even broader sales and support channel. We look forward to pursuing other areas of cooperation with IBM in the future."

Availability

The solution will be available from IBM in Q2 2002.

About Serena

SERENA Software, Inc. is the Enterprise Change Management (ECM) industry leader. For over twenty years Serena has focused exclusively on providing application change management solutions to the world's leading enterprises, and today its products are in use at over 2,750 customer sites -- including 42 of the Fortune 50. Serena leads the way in ECM by providing a single point of control to manage software code and Web content changes throughout the enterprise, from the mainframe to the Web. This ensures application availability and speeds time to market -- while reducing development costs. With headquarters in Burlingame, California, Serena serves customers worldwide through local offices and an international network of distributors. www.serena.com.

Note to Editors: Serena is a trademark of SERENA Software, Inc. StarTool is a registered trademark of SERENA Software, Inc. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners.

(1) Indicates a trademark or registered trademark of International Business Machines Corporation.