Open Text Corporation - Six Million Seats Of Livelink Used Worldwide; Continued Momentum in Demand for Collaboration and Knowledge Management Solutions

Business Wire, July 10, 2002

Business/Technology Editors

Open Text(TM) Corporation (Nasdaq:OTEX) (TSX:OTC), provider of Livelink(R), the leading collaboration and knowledge management software for the global enterprise, today announced it has reached six million seats sold of its collaboration and knowledge management product offering. Open Text's industry-endorsed collaboration and knowledge management software is used in over 4,500 global enterprises in strong vertical industries such as Pharmaceutical, Construction, Financial Services and Government.

"Once again, Livelink has grown by one million seats over the past year," says John Shackleton, Open Text President. "The milestone of six million seats is a testament to Open Text's breadth of product offerings and the functional enhancements made to Livelink over the past year - most notably Livelink MeetingZone. This significant number of seats sold is evidence of the business value created by adopting collaboration and knowledge management technologies, Open Text's gain in market share and Livelink's obvious leadership in collaboration and knowledge management."

Livelink is featured as a leader in the following recently published industry analyst reports:

    -   Giga's IdeaByte of June 14, 2002 entitled Comparing Team
        Collaboration Vendors on Their Collaboration Functionality by
        Director Erica Rugullies
    -   IDC's Case Study Interview of June 11, 2002 entitled Siemens
        Gains Efficiency with Livelink and SAP R/3 Integration by
        Analysts Andrew Adelson and William Joyce
    -   Gartner's Research Note of May 23, 2002 entitled Magic
        Quadrant: Team Collaboration Support by Research Directors
        Simon Hayward and James Jacobs
    -   Doculabs' White Paper of May 17, 2002 entitled The Open Text
        Livelink Records Management Platform by Principal Analyst
        Richard Medina
    -   Gartner's Research Note of May 8, 2002 entitled The First Wave
        of Smart Enterprise Suites by Research Directors K. Shegda, M.
        Gilbert, D. Logan, Simon Hayward, L. Latham, and French
        Caldwell

"Large global organizations need to manage knowledge systematically. Many are struggling to create strategies to manage explicit and tacit knowledge, applying technology to the issue of creating, retaining and re-using knowledge," says David Yockelson, Executive Vice President, META Group, a research and consulting firm, focusing on information technology (IT) and business transformation strategies. "The need for technology to support knowledge management is not satisfied well by a set of independent tools to manage content and collaboration. An integrated platform of collaboration and knowledge management, like Livelink, can provide a more holistic solution for global organizations."

About Livelink

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/

About Open Text

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world's first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports five million users across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com

This news release may contain forward-looking statements relating to the deployment of Livelink and Livelink MeetingZone by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.