XPert-Ease Announces New XPert-Office Release for Lotus Notes Platform; Avery Dennison Selects XPert-Office from Relationship Management Software Developer XPert-Ease

Business Wire, July 17, 2002

Business/Technology Editors

XPert-Ease B.V., a long-time developer of relationship management software for the Lotus Notes and Domino platform today announced the availability of the latest version of their flagship product, XPert-Office 1.5. In further moves designed to realign both the corporate identity and the product names with the XPert-Ease brand, XPert-Ease will no longer do business under the GWI Software Europe name, and a new corporate logo was also unveiled.

Businesses that have entrusted their corporate communications needs to the Lotus Notes and Domino family of products have long reaped the benefits of extensive collaboration across their entire enterprise. XPert-Ease B.V., a long time IBM/Lotus Business Partner, is a premier developer of customer relationship management software for the Lotus Notes and Domino platform, having deployed over 50 installations of XPert-Office in Europe since 1998 within organizations ranging from computer resellers to financial institutions. The appeal of XPert-Office lies in the attention given to the needs of individual end-users, by enabling flexible and boundary-less access to sales opportunities, activities, contacts, phone logs and correspondence.

"We needed to have seamless access to the sales opportunities developed by our Dutch and Belgian sales forces to track progress and provide management with opportunity reports,", said Ingrid van Stijn, Operational manager at the Avery Dennison Machine Division of the Netherlands. "With much of our sales force on the road, our requirements included integration with the Lotus Notes replication process, and the solution we have now allows our mobile personnel to replicate their databases in one single session".

The latest release of XPert-Office now seamlessly supports MS Word integration, thereby further simplifying the creation, printing and filing of contact-related correspondence by eliminating the need for complex directory and sub-directory structure and cryptic naming conventions. This level of functionality serves primarily the needs of a company's sales organization, by enabling mail merge and mass mailing capabilities. Also, XPert Office provides the tools necessary to track and forecast sales opportunities through tightly integrated MS Excel capabilities.

"With the increased focus on the efficient management of all corporate relationships, corporations are now demanding a much stronger focus on the human element." said Kenneth Fonderson, Managing Director of XPert-Ease B.V. "We see our products meeting these expectations head on, as our guiding principle to product development rests with meeting the end-user's requirement of intuitive usage by deploying technology as a means to an end, rather than the end in itself."

XPert-Ease also announces the appointment of ASD Team, Inc., of Vancouver WA, as their master distributor in the US. ASD Team has significant expertise in customer relationship management deployments specifically on the Lotus Notes platform, and are long-time users of XPert-Office. They can be contacted at www.asdteam.com or at sales@asdteam.com.

Pricing and Availability

XPert Office 1.5 English version is available immediately, with additional languages scheduled for Q4 2002. Prices start at $785/seat and a site license is available starting at $25,000. Qualified Lotus Notes users are eligible to receive a free copy of a full 3-user license of XPert-Office upon request, please visit the company web site at www.xpert-ease.com, or email sales@xpert-ease.com.

About XPert-Ease B.V.

XPert-Ease B.V., a privately-held company founded in 1997, is dedicated to the development of relationship management software for the Lotus Notes and Domino platforms. Since its inception, the company has successfully deployed its flagship product, XPert-Office, within businesses seeking to enrich and deepen their level of interaction and communications with customers, partners and suppliers. For more information, visit the Company's Web site at www.xpert-ease.com or call 31 (0)23 557 4272 in the Netherlands.