Business Services Industry

Multimedia Available: J.D. Power and Associates Reports: Verizon and Cincinnati Bell Rank Highest in Satisfying Long Distance Customers

Business Wire, July 18, 2002

Business Editors

ADVISORY...for Thursday (July 18)

NOTE TO EDITORS: Multimedia Assets Available With This Story

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--(BUSINESS WIRE)

Verizon ranks highest in residential long distance telephone customer satisfaction among high-volume users-those who spend $50 or more per month for service-and Cincinnati Bell ranks highest among mainstream users who spend less than $50 per month, according to the J.D. Power and Associates 2002 Residential Long Distance Customer Satisfaction Study(sm) released June 18th.

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