New England Business Service, Inc. Appoints Senior Vice President, Human Resources

Business Wire, July 23, 2002

Business Editors

GROTON, Mass.--(BUSINESS WIRE)--July 23, 2002

New England Business Service, Inc. (NYSE: NEB) announced the appointment of Hedy Veith Whitney as Senior Vice President, Human Resources, effective July 1, 2002. Ms. Whitney, prior to joining New England Business Service, Inc., was Senior Vice President and Director of Human Resources for Fidelity Investments Retirement Services Company. Previously she served in senior human resources positions with BankBoston and BayBanks. Before joining BayBanks, she was with the Commonwealth of Massachusetts where, among other positions, she was Undersecretary in the Executive Office of Administration and Finance and Deputy Commissioner of the Department of Personnel Administration. Ms. Whitney, 51, is a graduate of Hamilton College and Suffolk University Law School. She is a member of The Boston Club and is a director of the Make-A-Wish Foundation of Greater Boston. Ms. Whitney is replacing Robert H. Glaudel, who is retiring.

New England Business Service, Inc. is a leading business-to-business direct marketing company with 2.6 million active small business customers in the United States, Canada, the United Kingdom and France. The Company supplies a wide variety of business products and services which are marketed through direct mail, telesales, a direct sales force, dealers and the Internet. The Company also designs, embroiders and sells specialty apparel products through distributors and independent sales representatives to the promotional products/advertising specialty industry, primarily in the United States. More information about New England Business Service, Inc. is available at the Company's web site, nebs.com.