Metavante Banks On Norstan for Latitude's MeetingPlace

Business Wire, July 24, 2002

Business Editors

SANTA CLARA, Calif. & MINNEAPOLIS--(BUSINESS WIRE)--July 24, 2002

Metavante Corporation, a leading provider of financial technology and e-Finance solutions for over 5,100 financial institutions, has selected Norstan Communications, Inc. (Nasdaq:NRRD) to design and install a conferencing solution using MeetingPlace for real-time collaboration. MeetingPlace is manufactured by Latitude Communications (Nasdaq:LATD), the leading provider of integrated voice and web conferencing solutions.

Metavante has 4,000 employees at 15 centers of expertise throughout North America. To cut information systems (IS) costs and improve business efficiencies, Norstan, a MeetingPlace reseller and voice and data solution integrator, recommended the MeetingPlace solution. With a large employee base and significant company sites, Metavante employs conferencing as a common business practice, holding an average of 2,300 sessions per month.

The voice conferencing solution has significant benefit across Metavante's workforce. For example, Metavante managers use the solution for monthly meetings. MeetingPlace's integration with Lotus Notes provides Metavante employees the flexibility to schedule and attend sessions directly from their calendars. Also, the solution's reporting features allow the IS department to efficiently allocate costs to appropriate departments.

"The Notes integration really sold us. I'm looking forward to the efficiency that we'll realize from accessing meetings directly from our Notes application," said Brian Hurdis, senior vice president and chief information officer at Metavante.

MeetingPlace provides multiple levels of security for the company, including meeting I.D. numbers, passwords, announcements of attendees and meeting "locks." Also, the company deployed the equipment onsite on its own network to maximize security and cost-effectiveness. MeetingPlace is available as customer premises-based systems and as an outsourced service.

"MeetingPlace leverages existing infrastructures and groupware applications, making it an ideal choice for Metavante, which has offices throughout the country and makes frequent acquisitions," said Larry J. Schmidt, executive vice president of Norstan's Direct Solutions. "We are delighted that such a well-respected firm relies on Norstan for its conferencing needs."

"Naturally, we're pleased that this premier financial technology company was able to tap into Norstan's technology savvy and excellent service, and recognizes the cost-efficiency, security and productivity that its employees can gain by collaborating on MeetingPlace," said Rick McConnell, president and chief operating officer at Latitude.

MeetingPlace allows enterprises to deploy advanced IP communications systems at their own pace, enabling them to migrate their conferencing from PSTN lines to a mix of PSTN and IP, and ultimately, pure IP.

About Metavante Corporation

To improve the financial experience for more than 5,100 clients -- including the largest 20 banks in the United States -- and their thousands of customers, Metavante Corporation delivers virtually all of the technology that an organization needs to offer financial services. Metavante offers financial technology solutions that drive customer relationship management, electronic banking, electronic funds transfer and card solutions, electronic presentment and payment, financial technology services, private label banking, and wealth management. Headquartered in Milwaukee, Wis., Metavante is wholly owned by Marshall & Ilsley Corporation (NYSE:MI). For more information see www.metavante.com.

About Norstan Inc.

Norstan, Inc. (Nasdaq:NRRD) ...the technology services people who improve the way their customers communicate. A full-service telecommunications solutions company that delivers voice and data technologies and services, and remanufactured equipment to select corporate end-users and channel partners. Norstan also offers a full range of technologies for contact center design, messaging, infrastructure, conferencing and mobility. Headquartered in the Twin Cities, Norstan, a company small enough to care, yet big enough to serve, has offices located throughout North America. To learn more, visit the Norstan website at www.norstan.com.

About Latitude Communications

Latitude Communications (Nasdaq:LATD) provides MeetingPlace, the leading secure, integrated voice and web conferencing solution. Companies such as Aetna, Agilent, Cisco, Deloitte & Touche and Hewlett-Packard use the solution to work better and speed decision-making through real-time collaboration. Available as an outsourced service or on-premises platform, MeetingPlace integrates with traditional and IP communications infrastructures enabling people to share and edit live documents from any location. Latitude's technology integrates with standard groupware applications such as Microsoft Outlook and Lotus Notes to simplify scheduling. Based in Santa Clara, Calif., Latitude has offices and distribution partners in the U.S., Canada, U.K., Japan, Hong Kong, Singapore, Australia and India. Visit www.meetingplace.net or call (408) 988-7200 (or 800-999-7440 in the U.S.).