REMINDER/MSP Association's Global MSP Conference To Be Held In New Orleans, June 10-12, 2002

Business Wire, June 10, 2002

Business Editors

REMINDER...for Mon.(June 10)

Note to Editors: There is a caret in the company name between Ramp and Rate.

CONCORD, Mass.--(BUSINESS WIRE)--June 10, 2002

First Conference for Service Providers Features Best Practice

Sessions from Tier 1 Research, Strategic Pricing Group,

Ramp^Rate, itSMF, and Microsoft Corporation

MSP Association (www.mspassociation.org), the leading industry consortium for managed service providers, today announced that Dr. Reed Holden, Chairman of Strategic Pricing Group, Andrew M. Schroepfer, President and Founder of Tier 1 Research, Tony Greenberg, CEO of Ramp^Rate, Ken Hamilton, Chairman of the IT Service Management Forum, and Neil Fairhead, Product Manager for Microsoft Corporation's Operation Framework, are to give educational and thought provoking addresses at the MSP Association's Global MSP Conference.

The Global MSP Conference is the first of its kind for organizations interested in furthering the awareness and growth of the Service Provider (SP) sector. This two-day educational extravaganza will run from the evening of June 10th through June 12th at the New Orleans Marriott in New Orleans, Louisiana. The Global MSP Conference is designed to discuss quality and the IT Infrastructure Library (ITIL) service standards for operations teams delivering service to end user organizations. The MSP Association will bring together MSPs from around the world, including representatives from Hitachi, Noxent, Sasktel, InteQ, new HP, Fugitsu, Geotrust, Triactive, i-Structure, and Avasta.

Sessions on pricing, adoption drivers, competition pricing, value drivers, consolidation trends, customer ROI, ITIL best practices, ISO 9000 Certification, managed security services, and effective messaging strategies will address the different issues facing MSPs when delivering IT services to end user organizations.

To register for this event, or for more information, call Carolyn Ruech 978-287-4595, or visit: http://www.acteva.com/go/MSPAmeet.> About the MSP Association

Founded in June 2000, the MSP Association, Inc. is an international consortium of companies collaborating to educate and drive excellence in the Internet delivery of select IT functions. Membership is made up of managed service providers and vendors with solutions for IT management, security, storage and outsourcing services. Information on the MSP Association is available on the Web at http://www.mspassociation.org.