AOL High Speed Broadband Service Launches With Time Warner Cable Birmingham Division

Business Wire, June 10, 2002

Business Editors

DULLES, Va.--(BUSINESS WIRE)--June 10, 2002

Combines Faster Connections and Instant-On Capability of High-Speed Internet with AOL's Convenience and Ease-of-Use

Offers Exclusive High-Speed Multimedia Content On Entertainment, Sports and More

America Online, the world's leading interactive services company, today announced the launch of its AOL High Speed Broadband service with the Time Warner Cable Birmingham Division.

The AOL High Speed Broadband service combines the advantages of a high-speed Internet connection -- including instant-on capability, faster connections, and the ability to make the most of enhanced audio and video content -- with the convenience and ease-of-use that have made AOL the world's most popular online service. With the AOL High Speed Broadband service, members can:

- Have immediate, continual access to all of the popular features of AOL -- including e-mail, instant messaging, and personal calendars over high-speed cable;

- Make the most of their time online doing research, getting the latest college sport scores and schedules, shopping, check out what's playing at the local theatre or doing homework;

- Download large files, such as photos, video, graphics and music, quickly and easily;

- Eliminate the need for a second phone line to let family members be online and talk on the telephone at the same time; and

- Simply and conveniently access the Internet's best selection of multimedia content, such as CD-quality music, short video clips including movie trailers, sports highlights, and live news reports, all seamlessly integrated into the easy-to-use AOL service.

Taking Internet Experience to New Level

Lisa Hook, President, AOL Broadband, said: "The Internet is entering a new era as consumers begin to adopt high-speed Internet connections. Consumers in the Birmingham area can take advantage of even greater online convenience than they've known before, paving the way for them to make the medium even more central to their lives with services like online music, interactive gaming, home networking and more. We are confident that together AOL and Time Warner Cable can help lead the way in the broadband era by combining AOL's understanding of what mass-market consumers want that has helped us grow to more than 34 million members around the world, with Time Warner Cable's unique cable distribution system."

Mike Hugunin, President, Time Warner Cable Birmingham Division, said: "By offering the AOL High Speed Broadband service with Time Warner Cable systems, we are taking a major step to offer more convenience and value for consumers, especially existing AOL members. The ability to offer AOL to our customers -- a first among Alabama's cable systems -- is just the latest demonstration of Time Warner Cable's technological leadership."

Enhanced Consumer Convenience

The AOL High Speed Broadband service provides a new level of convenience and ease-of-use that empowers consumers to make the online medium an even more central part of their daily lives.

Regina Lewis, AOL's Online Advisor and author of best-selling book, Wired in a Week, "Consumers are learning that broadband is about more than speed. It's about an even easier and more convenient experience with great benefits like faster downloads, instant-on, no need for a second phone line, and great new content and services. The good news is that AOL members can have all these benefits while keeping their favorite AOL features and benefits, such as e-mail address, Buddy List, Address Book, world-class customer service and built-in Parental Controls to keep their kids safe by simply taking advantage of the AOL High Speed Broadband service in their area."

For new members, the monthly fee includes the use of a cable modem and basic installation, along with access to the entire easy-to-use AOL service, as well as:

- Personalized, 16-character AOL Screen Names; 7 e-mail addresses per account;

- Industry-leading tools to provide some of the best security and privacy protections online, including Parental Controls and an online shopping 100% customer satisfaction guarantee;

- Free Customer Service support -- 24 hours a day, seven days a week;

- City-specific news, community resources, entertainment and commerce for Birmingham and its surrounding communities from AOL Local;

- Worldwide online community, with features like chat rooms, message boards, Groups@AOL and AOL Invitations to help members stay in touch no matter where they live;

- Free home page publishing tools at AOL Hometown, with up to 84 MB of Web space per account (12 MB per Screen Name);

- The "You've Got Pictures"(sm) service, making viewing and sharing pictures as easy as sending e-mail;

- My Calendar(sm), an online calendar that helps members manage their busy lives with handy automatic event reminders for e-mail and wireless phones and pagers; and

- Valuable member perks and benefits, and access to "AOL Anywhere" offerings on devices beyond the PC.

In addition, the AOL High Speed Broadband service offers consumers a wide range of high-speed content, which is seamlessly integrated as part of the AOL Welcome Screen and across more than 20 channels and sites. Among the offerings available are: