Business Services Industry
Radiant 6e Customer Self-Service Kiosk Wins 2002 Microsoft Retail Application Developer Award
Business Wire, June 24, 2002
Business Editors
ATLANTA--(BUSINESS WIRE)--June 24, 2002
Radiant Systems wins its 7th Microsoft RAD Award with
innovative retail solution
Radiant Systems, Inc. (NASDAQ: RADS) has been awarded a 2002 Microsoft(R) Corporation (NASDAQ: MSFT) Retail Application Developer (RAD) Award in the "Retail Point-of-Sale" category for its Customer Self-Service Kiosk (CSS).
The solution's selection for the award highlights its capability to help retailers increase sales, improve customer service, and make more efficient use of in-store labor. Radiant has installed 4,000 CSS terminals for clients such as Sheetz, Wawa, AMC Theatres, and National Amusements.
The Microsoft RAD Awards recognize application developers that make the best use of Microsoft technology to provide benefits to retail and hospitality businesses. In the seven years Microsoft has presented the RAD Awards, Radiant has won five times in the U.S. competition and twice in the European competition, including a 2002 European award for Radiant 6e(TM) Point-of-Sale solution.
"Retailers today require technologies that make the point-of-sale as convenient and accessible to customers as possible, while also differentiating the business in a very competitive environment," says Jan de Jong, General Manager, Retail Industry Solutions Group, for Microsoft. "Radiant 6e CSS is an excellent example of a solution that leverages Microsoft technologies to accomplish this, resulting in increased customer satisfaction and improved sales for the business."
Radiant 6e CSS allows customers to order and pay for products, search for information, and pick up tickets and coupons without waiting in long lines. For customers that are going to a movie on a busy Friday night or trying to quickly order a sandwich at a convenience store or supermarket deli, Radiant's solution provides a positive experience through increased speed of service and order accuracy. Retailers benefit by utilizing employees in fulfillment, rather than order-taking, and improving revenues through automated up-selling and kiosk-displayed advertisements.
"Consumers love the idea of self-service," says Andy Heyman, President of Radiant's Industry Solutions Group. "Revenues for retailers are increasing because of it. Our clients are telling us how much they value our experience over the last eight years in developing self-service technologies. Rollouts for this solution are moving at a more rapid pace than point-of-sale rollouts because executives who run retail and hospitality businesses learn quickly of the enormous benefits associated with implementing self-service technologies."
Company Information
Radiant Systems, Inc. helps companies improve product profitability, employee productivity and customer service through use of innovative technology. Radiant's mission is to enable businesses to achieve operational excellence through intelligent technology. To accomplish this mission, Radiant combines powerful technology platforms, deep industry knowledge and strategic partnerships to deliver strong returns on systems investments for companies ranging in size from single site operators to multinational corporations. Headquartered in Atlanta, Radiant Systems (www.radiantsystems.com) has deployed its solutions to tens of thousands of sites worldwide.
Certain statements contained in this press release are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, such as statements relating to financial results and plans for future business development activities, and are thus prospective. These statements appear in a number of places in this release and include all statements that are not statements of historical fact regarding intent, belief or current expectations of the Company, its directors or its officers with respect to, among other things: (i) the Company's financing plans; (ii) trends affecting the Company's financial condition or results of operations; including the ability to integrate the operations of acquired businesses; (iii) the Company's growth strategy and operating strategy; (iv) the Company's new or future product offerings, and (v) the declaration and payment of dividends. The words "may," "would," "could," "will," "expect," "estimate," "anticipate," "believe," "intend," "plans," and similar expressions and variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, many of which are beyond the Company's ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors. Among the key risks, assumptions and factors that may affect operating results, performance and financial condition are the Company's reliance on a small number of customers for a larger portion of its revenues, fluctuations in its quarterly results, ability to continue and manage its growth, liquidity and other capital resources issues, competition and the other factors discussed in detail in the Company's filings with the Securities and Exchange Commission.
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