Micromuse CEO Named to Board of Directors of USC's Center for Telecom Management

Business Wire, June 3, 2002

Business & Technology Editors

SAN FRANCISCO--(BUSINESS WIRE)--June 3, 2002

Micromuse Inc. (Nasdaq: MUSE), the leading provider of service and business assurance software, today announced that Greg Brown, Chairman & CEO, has been named to the Board of Directors of the Center for Telecom Management (CTM), Marshall School of Business, University of Southern California.

CTM is an industry-sponsored center at USC's Marshall School of Business, devoted to research and education to help the networked digital industry and its customers grow and prosper. CTM's focus on telecom as a business, not just a set of technologies, makes it a unique resource, and this focus has been the Center's central theme since its founding in 1985. Today, CTM is recognized as having the highest quality executive education programs for middle and upper-middle management, whose lessons are presented by the best minds in the industry. CTM's research programs, such as the Telecommunications Outlook Report, provide insights into the critical question of how to link customer needs and technology. CTM's Executive Round Table is the premier networking event for the leaders in our industry. Its web site is at www.marshall.usc.edu/ctm.> "The Center for Telecom Management is designed to break new ground in the areas of networking, education, and research," said Morley Winograd, Executive Director of CTM. "Our fundamental goal is to foster the growth and prosperity of the networked digital industry, and extend the benefits of our collective knowledge to the telecommunications world. As an experienced executive in the telecommunications and technology industries, Greg Brown will be a tremendous asset in helping us attain this goal."

"CTM is an innovative organization that provides a collaborative, unbiased forum for telecommunications issues and trends," said Brown. "I am looking forward to working closely with Morley and the entire CTM team to increase the visibility of the organization and enhance the level of dialogue in the telecommunications community."

Morley Winograd, a Clinical Associate Professor of Management & Organization at USC's Marshall School of Business, and Executive Director of CTM, is an internationally recognized authority on the impact of technology on life and work. Prior to joining CTM, he served as Vice President Gore's Senior Policy Advisor in the National Partnership for Reinventing Government. Since then, governments in Italy, Mexico, Israel, Costa Rica, and Argentina have asked him to help with their own reform efforts.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of service and business assurance software. Micromuse's recent list of awards include the TeleStrategies OSS Excellence Award for Best New Product for the Netcool(R)/Visionary(TM) application, and Web Hosting Magazine Editor's Choice Award. In addition, Micromuse has been recognized in the Forbes 500, Bloomberg's Top 100 Stocks, the Barron's 500, Deloitte & Touche's Technology Fast 500, San Francisco Chronicle 500, Individual Investor's Index of America's Fastest Growing Companies and Network World's NW200. Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab, Deutsche Telekom, Digex, EarthLink, GE Appliances, ITCDeltaCom, J.P. Morgan Chase, One 2 One and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com .

Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties.

The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K on file with the Securities and Exchange Commission and available on the Company's Web site.