Serena Announces First Enterprise Change Management Solution to Integrate With SAP Solutions-Based Environment

Business Wire, June 5, 2002

Business Editors/High-Tech Writers

SAPPHIRE(R) '02

ORLANDO, Fla.--(BUSINESS WIRE)--June 5, 2002

Integration Enables Joint Customers to Improve

Development Process and Achieve Significant Productivity Gains

SERENA Software, Inc. (Nasdaq:SRNA), an industry-leading supplier of software that automates change to enterprise code and content, today announced the first certified enterprise change management (ECM) solution to directly integrate with the SAP(R) R/3(R) software solution. Having recently attained membership in the SAP Software Partner program through the certification of Serena(TM) ChangeMan(R) DS and Serena ChangeMan ALM, Serena enables SAP customers to realize significant productivity gains in managing and improving the entire application development process. The certified solutions provide customers with a comprehensive, completely automated, change management solution for deploying, versioning and coordinating management of SAP and other applications across multiple platforms throughout the development life cycle.

"As infrastructures to run integrated business applications become more complex, it is vital for SAP customers to focus on effective change management in order to deliver reliable Service Level Agreements to senior business management," said Dr. Derek Prior, Research Director at Gartner, Inc.

Serena ChangeMan DS, Software Change Manager for Distributed Systems, and Serena ChangeMan ALM, Application Life Cycle Manager, extend the scope and business benefits of SAP solutions by providing new functionality to users. The integration enables customers to automatically coordinate and schedule deployment of changes of SAP solutions and others into test and production environments, as well maintain versioning, rollback and audit histories of SAP solution-based change request packages. Additionally, it provides users with a master view of all development activity of SAP solutions and other applications throughout the application life cycle by coordinating the generation and status of change requests between SAP solutions and Serena ChangeMan ALM. With these new capabilities, customers can maintain greater control over the development process for higher quality applications, as well as improve overall collaboration, workflow and productivity across the enterprise.

Serena ChangeMan DS gives organizations a proven solution to manage the frequent changes involved in building, deploying and maintaining software to secure business success. The product provides native support across multiple platforms including Windows (98, NT, 2000, XP), UNIX (IBM AIX, HP-UX, Sun Solaris, OS/390 USS, SCO UNIX and Linux), MPE/iX, and OS/400. Serena ChangeMan ALM provides a flexible, integrated and automated workflow change management solution that supports the software change request lifecycle from request submission through implementation. It allows organizations to connect and manage the people, processes and components associated with software changes, as well as provides sophisticated automation to facilitate group communication and collaboration to improve productivity and efficiency. The Serena ChangeMan product family gives customers a single point of control to manage the development process for complex enterprise applications with components running across multiple platforms from the mainframe to the Web.

"Many of our large enterprise customers rely heavily on SAP solutions and have requested that our solutions directly interface with the SAP solution-based environment," said Evan Ellis, senior vice president of worldwide operations, SERENA Software, Inc. "As the first certified ECM software provider to integrate with SAP R/3, we are excited to open up this market space and offer a competitive solution for customers' business advantage. As a member of the SAP Software Partner Program, we are looking forward to continued support of SAP solutions."

Availability

Serena ChangeMan support for SAP solutions based environment is scheduled for availability in summer 2002.

About Serena

SERENA Software, Inc. is the Enterprise Change Management (ECM) industry leader. For over twenty years Serena has focused exclusively on providing application change management solutions to the world's leading enterprises, and today its products are in use at over 2,750 customer sites -- including 42 of the Fortune 50. Serena leads the way in ECM by providing a single point of control to manage software code and Web content changes throughout the enterprise, from the mainframe to the Web. This ensures application availability and speeds time to market -- while reducing development costs. With headquarters in San Mateo, California, Serena serves customers worldwide through local offices and an international network of distributors. www.serena.com.

Note to Editors: Serena is a trademark of SERENA Software, Inc. ChangeMan is a registered trademark of SERENA Software, Inc.

SAP, SAPPHIRE, R/3 and all other SAP product and service names mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries.